Optician I - Nittany Eye Associates - Windmere

Nittany Eye Associates Ltd; State College (Centre County); On-site; USD 35,000 - 50,000; Full time

Job summary

A leading eye care provider seeks an Optician I to deliver top-quality patient care and support. The role involves educating patients on lens options, achieving sales goals, managing eyewear inventory, and collaborating with physicians. Ideal candidates should possess excellent customer service skills along with a willingness to learn and adapt.

Qualifications

• 0-3 years of experience preferred.
• Optical experience is preferred but not necessary.

Responsibilities

• Educate patients on corrective lens options.
• Manage inventory of frames and contact lenses.
• Perform adjustments and repairs of eyewear.

Skills

Customer service

Organizational skills

Multitasking

Adaptability

Phone etiquette

Job description

Optician I - Nittany Eye Associates - Windmere

428 Windmere Dr, State College, PA 16801, USA

Job Description

Posted Wednesday, June 4, 2025 at 4:00 AM

General Job Description & Responsibilities

The primary responsibility of this position is to ensure that all patients are receiving the best quality of care at all times. Primary responsibilities include:

• Review Physician’s prescriptions and orders based on medical charts
• Educate patients on their corrective lens options and help them make a choice that fits their medical needs as well as lifestyle preferences
• Provide honest but compassionate feedback about aesthetic choices in frames
• Achieve sales goals and quotas as determined by office staff while attending to patients’ specific needs and desires
• Manage inventory of frames and contact lenses to ensure optimum customer satisfaction and product variety
• Communicate with physician with questions or concerns about prescriptions and other eye-related issues
• Perform adjustments and repairs of eyewear
• Place optical orders with a general understanding of insurance benefits

Experience & Skills

Excellent customer service skills and personal presentation are critical to this role. The ideal candidate will have 0-3 years of experience and:

• Good organizational and multitasking abilities
• Coachable-open to feedback and continual improvement
• Flexible and adaptable
• Professional phone and office etiquette required
• Optical experience is preferred but not necessary-we will train the right person

Other Duties & Information

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.This position reports to the Practice Manager, or their designee.

428 Windmere Dr, State College, PA 16801, USA