Optician I – Eye Care Services | Sunnyvale, CA

Phaxis; Sunnyvale (CA); On-site; USD 30,000 - 36,000; Full time

Job summary

Phaxis is seeking an Optician 1 in Sunnyvale, CA to join a patient-focused eye care practice. You will warmly welcome patients, answer questions, schedule visits, manage check-ins/outs, and assist with optical needs.

Excellent customer service and organization are required; optical experience is a plus and training may be provided. Ideal candidates are friendly, dependable, and ready to learn in a fast-paced, patient-facing environment.

Qualifications

• Excellent customer service and communication skills.
• Strong attention to detail.
• Good organizational and time-management skills.
• Ability to multitask and prioritize.
• Basic computer skills.
• Professional presentation.
• 1+ year of customer service or related experience preferred.
• Optical or healthcare experience is a plus.
• Willingness to learn and grow.

Responsibilities

• Welcoming and assisting patients
• Answering phones and assisting with patient questions
• Scheduling and coordinating appointments
• Checking patients in and out
• Assisting patients with their optical needs
• Providing friendly, professional customer service
• Helping patients understand their visit and next steps
• Handling front desk and administrative responsibilities
• Maintaining accurate patient information
• Working collaboratively with the practice team

Skills

Customer service

Communication

Attention to detail

Time management

Multitasking

Basic computer skills

Professional presentation

CS experience 1+ year

Optical/healthcare experience

Willingness to learn

Job description

Optician 1 - Sunnyvale, CA$22-$26/Hour | Patient-Focused Opportunity

Ready for an opportunity where you can build your career while helping people every day?

We’re looking for an Optician 1 to join a patient-focused eye care practice in Sunnyvale, CA.

If you’re personable, organized, and enjoy working directly with people, this could be a great opportunity to grow your skills in the optical and healthcare field.

Optical experience is preferred, but we’re open to training the right candidate. We’re looking for someone with excellent customer service skills, a professional attitude, and a genuine desire to help patients.

What You’ll Do

You’ll be an important part of the patient experience, helping patients feel welcomed and supported throughout their visit.

Responsibilities include:

• Welcoming and assisting patients

• Answering phones and assisting with patient questions

• Scheduling and coordinating appointments

• Checking patients in and out

• Assisting patients with their optical needs

• Providing friendly, professional customer service

• Helping patients understand their visit and next steps

• Handling front desk and administrative responsibilities

• Maintaining accurate patient information

• Working collaboratively with the practice team

What We’re Looking For

The ideal candidate is friendly, dependable, professional, and comfortable working in a patient-facing environment.

Qualifications include:

• Excellent customer service and communication skills

• Strong attention to detail

• Good organizational and time-management skills

• Ability to multitask and prioritize

• Basic computer skills

• Professional presentation

• 1+ year of customer service or related experience preferred

• Optical or healthcare experience is a plus

• Willingness to learn and grow

Why Consider This Opportunity?

$22-$26/hour

This is a great opportunity to:

• Build your experience in eye care and optical services

• Work directly with patients

• Develop valuable healthcare and customer service skills

• Join a collaborative practice environment

• Make a difference in patients' experiences every day

If you're a people person with a great attitude and a desire to learn, we'd love to hear from you.