Optician I - 078

Keplr Vision; Bethesda (MD); Hybrid; USD 32,000 - 46,000; Full time

Job summary

Bethesda Vision Care in Bethesda, MD is seeking an upbeat, customer-focused team member to support patient care and eyewear sales. The role emphasizes quality of care and personalized service.

You will review prescriptions, educate patients, manage inventory, and assist with adjustments, with on-the-job training provided.

Qualifications

• Excellent customer service skills and professional presentation.
• 0-3 years of experience in a similar role.
• Good organizational and multitasking abilities.
• Coachable and open to feedback.
• Flexible and adaptable to changing priorities.
• Optical experience is preferred but not required; training provided.

Responsibilities

• Review physician's prescriptions and orders based on medical charts.
• Educate patients on corrective lens options and help them choose.
• Provide feedback about aesthetic choices in frames.
• Achieve sales goals and quotas as determined by office staff.
• Manage inventory of frames and contact lenses.
• Communicate with physician about prescriptions and eye-related issues.
• Perform adjustments and repairs of eyewear.
• Place optical orders with understanding of insurance benefits.

Skills

Customer service

Organization

Multitasking

Coachable

Flexible

Phone etiquette

Job description

Bethesda Vision Care, 4300 East West Hwy, Bethesda, Maryland, United States of America

Job Description

Posted Monday, August 17, 2026 at 4:00 AM

General Job Description & Responsibilities

The primary responsibility of this position is to ensure that all patients are receiving the best quality of care at all times. Primary responsibilities include:

• Review Physician's prescriptions and orders based on medical charts
• Educate patients on their corrective lens options and help them make a choice that fits their medical needs as well as lifestyle preferences
• Provide honest but compassionate feedback about aesthetic choices in frames
• Achieve sales goals and quotas as determined by office staff while attending to patients' specific needs and desires
• Manage inventory of frames and contact lenses to ensure optimum customer satisfaction and product variety
• Communicate with physician with questions or concerns about prescriptions and other eye-related issues
• Perform adjustments and repairs of eyewear
• Place optical orders with a general understanding of insurance benefits

Experience & Skills

Excellent customer service skills and personal presentation are critical to this role. The ideal candidate will have 0-3 years of experience and:

• Good organizational and multitasking abilities
• Coachable-open to feedback and continual improvement
• Flexible and adaptable
• Professional phone and office etiquette required
• Optical experience is preferred but not necessary-we will train the right person

Other Duties & Information

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.This position reports to the Practice Manager, or their designee.

Bethesda Vision Care, 4300 East West Hwy, Bethesda, Maryland, United States of America