Optician & Assistant Manager: Lead, Grow, Inspire

National Vision, Inc.; Freys Hill (KY); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

401k Retirement Savings

Employee Eyewear Discount

Paid Time Off & Holidays

Health benefits

Job summary

National Vision seeks an Assistant Eyeglass Manager to oversee daily store operations, lead the eyeglass department, and drive sales targets. You will coach staff, manage merchandising and promotions, and ensure top quality customer service across the team.

The role requires an active state optical license, ABO/NCLE certifications, and proven leadership in optical retail. Competitive benefits and schedule support are provided.

Qualifications

• Optical sales experience; supervisory experience preferred.
• Strong communication skills (oral and written) for team management.
• Ability to analyze financial reports and store performance.

Responsibilities

• Drives profit, sales and performance goals according to standards.
• Oversees eyeglass department efficiency and policy compliance.
• Conveys commitment to outstanding customer service and ensures staff accountability.
• Manages merchandising, promotions, and pricing initiatives.
• Supervises Opticians and sales associates and guides daily operations.
• Assists GM with staffing forecasts, recruitment and retention.

Skills

Sales leadership

Customer service

Team coaching

Budget & forecast

Education

State optical license

ABO Certified

NCLE Certified

Job description

America’s Best is part of National Vision, one of the largest optical retail companies in the United States. With over 1,000 locations nationwide, we are focused on treating every eye with the attention and expertise it deserves. America’s Best believes in great care, for every kind of eye - because every eye deserves better.

At America’s Best, we combine value, expertise, and exceptional service to ensure every customer leaves seeing and feeling their best. As an Optician, you’ll play a key role in delivering outstanding patient care while supporting store performance.

What You’ll Do

• Assist customers with eyeglass and contact lens dispensing, including contact lens insertion and removal training and product education.
• Deliver exceptional customer service while meeting sales goals and company objectives.
• Maintain accurate patient records and manage order follow-up, including customer notifications and weekly outreach.
• Support quality and operational excellence by reducing remakes, following safety standards, and adhering to company policies.
• Maintain inventory control, merchandising standards, and a clean, organized work environment.
• Mentor Apprentice Opticians as permitted by law.

Qualifications

• Hold an active dispensing license as required by the state
• 3+ years related experience or training (required)
• Strong customer service and clear communication abilities.
• Confident selling skills with the ability to meet store goals.
• Organized, detail-minded, and able to multitask in a busy setting.
• Professional, friendly, and comfortable working with a variety of people.

Additional Information

We reward hard work with competitive pay, bonus opportunities, and a benefits package to support you and your family now and in the future.

Our Benefits Include:

• 401k retirement savings with company match and stock purchase plan
• Flex Spending Account
• Generous Paid Time Off & Company Holidays
• Parental leave
• Employee eyewear discount
• Overtime pay when applicable
• Short- and Long-Term Disability
• Life Insurance
• College scholarship program

Focus on Professional Growth and Career Fulfillment:

• Access to educational courses
• Emphasis on internal promotions and career advancement

Join us today and see your future clearly!

We are an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, veteran status, and other legally protected characteristics.

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