Licensed Optician - Elevate Patient Care and Eyewear Sales

National Vision; Apex (NC); On-site; USD 42,000 - 55,000; Full time

Benefits offered by this job

401k retirement savings with company ¼

Job summary

America’s Best, part of National Vision, is hiring an Optician to deliver patient care and meet store goals. You will assist with eyeglasses and contact lenses, train customers, and maintain records in a fast-paced environment.

Join a company that emphasizes growth, competitive pay, benefits, and opportunities for advancement within a nationwide optical retailer.

Qualifications

• Hold an active dispensing license as required by the state.
• 3+ years related experience or training.
• Strong customer service and clear communication abilities.
• Confident selling skills with the ability to meet store goals.
• Organized, detail-minded, and able to multitask in a busy setting.

Responsibilities

• Assist customers with eyeglass and contact lens dispensing, including insertion/removal training.
• Deliver exceptional customer service while meeting sales goals.
• Maintain accurate patient records and manage order follow-up.
• Support quality and safety standards and adhere to policies.
• Maintain inventory, merchandising, and a clean work environment.
• Mentor Apprentice Opticians as permitted by law.

Skills

Customer service

Clear communication

Sales skills

Multitasking

Organized

Education

Dispensing license (state)

3+ years related experience

Job description

America’s Best is part of National Vision, one of the largest optical retail companies in the United States. With over 1,000 locations nationwide, we are focused on treating every eye with the attention and expertise it deserves. America’s Best believes in great care, for every kind of eye - because every eye deserves better.

At America’s Best, we combine value, expertise, and exceptional service to ensure every customer leaves seeing and feeling their best. As an Optician, you’ll play a key role in delivering outstanding patient care while supporting store performance.

What You’ll Do

• Assist customers with eyeglass and contact lens dispensing, including contact lens insertion and removal training and product education.
• Deliver exceptional customer service while meeting sales goals and company objectives.
• Maintain accurate patient records and manage order follow-up, including customer notifications and weekly outreach.
• Support quality and operational excellence by reducing remakes, following safety standards, and adhering to company policies.
• Maintain inventory control, merchandising standards, and a clean, organized work environment.
• Mentor Apprentice Opticians as permitted by law.

Qualifications

• Hold an active dispensing license as required by the state
• 3+ years related experience or training (required)
• Strong customer service and clear communication abilities.
• Confident selling skills with the ability to meet store goals.
• Organized, detail-minded, and able to multitask in a busy setting.
• Professional, friendly, and comfortable working with a variety of people.

Additional Information

We reward hard work with competitive pay, bonus opportunities, and a benefits package to support you and your family now and in the future.

Our Benefits Include:

• 401k retirement savings with company match and stock purchase plan
• Flex Spending Account
• Generous Paid Time Off & Company Holidays
• Parental leave
• Employee eyewear discount
• Overtime pay when applicable
• Short- and Long-Term Disability
• Life Insurance
• College scholarship program

Focus on Professional Growth and Career Fulfillment:

• Access to educational courses
• Emphasis on internal promotions and career advancement

Join us today and see your future clearly!

We are an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, veteran status, and other legally protected characteristics.

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