Optician

Pacific Eye Surgeons; Pismo Beach (CA); On-site; USD 42,000 - 64,000; Full time

Job summary

Pacific Eye Surgeons seeks an optician to handle daily dispensary operations, educate patients on prescriptions and eyewear options, and support a busy optical practice. The role requires a high school diploma and 1–2 years of dispensing optician experience; occasional travel to satellite offices may be required.

Strong customer service and attention to detail are essential. Responsibilities include ordering stock, completing patient orders, handling repairs and adjustments, and ensuring lab

Qualifications

• High school diploma or equivalent required.
• 1–2 years of dispensing optician experience preferred.

Responsibilities

• Educate patients on vision prescriptions and eyewear options.
• Order products to stock the dispensary and manage inventory.
• Complete patient orders for frames, lenses, and contacts.
• Provide repairs and adjustments for frames.
• Review lab work for accuracy and complete deposits.
• Maintain dispensary displays and cleanliness.
• Travel to satellite offices as needed.
• Ensure compliance with quality and patient service standards.

Skills

Customer service

Attention to detail

Communication

Education

High school diploma or equivalent

Job description

Optician Job Description

Purpose: This individual is responsible for daily dispensary operations.

Qualifications:

• High school diploma or equivalent.
• One to two years’ experience as dispensing optician preferred.

Duties and Responsibilities:

• Possesses a wide-range of knowledge applicable to modern optometric care and current trends in eyewear.
• Excellent customer service skills.
• Ability to interpret, analyze and fill ophthalmic prescriptions.

Responsibilities:

• Ensure that patients are properly educated regarding their vision prescription and available options
• Maintain emphasis on profitable operations while satisfying patient needs. Maintain appropriate standards of quality, honesty, and patient service
• Work with other departments to ensure comprehensive completion of all operational tasks
• Maintain up-to-date procedural manuals, as appropriate
• Order all products to stock dispensary
• Complete all patient orders, including frames, lenses and contact lenses
• Responsible for returns of defective or unused products
• Provide repairs and adjustments for all frames
• Review jobs for accuracy / check-in lab work
• Complete nightly deposits
• Responsible for management and collection of patient orders
• Maintain appearance of dispensary and displays
• Ensure that all dispensary-related objectives are met

Travel

• It may be necessary to travel and work in satellite offices. Employees must maintain a valid driver’s license and proof of insurance

Physical Capabilities

• Light physical effort (lift/carry up to 25 lbs.)
• Occasional reaching, stooping, bending, kneeling, and crouching
• Frequent, prolonged standing/sitting/walking
• Must be able to see, hear, and respond adequately
• Extensive computer work
• Frequent use of telephone and scanner
• Travel to other offices based on business necessity

Working Environment

• Sufficient noise and interruptions to cause distraction
• Frequent exposure to video display terminals