Optician

Chevy Chase Eye Design; Chevy Chase (MD); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

401(k)

Employee discounts

Paid time off

Competitive compensation

Great work environment

Career advancement opportunities

Job summary

Chevy Chase Eye Design is seeking an Optician to join our team. You will speak with patients to learn about their lifestyle and needs, take facial measurements, and help them pick eyewear and contact lenses based on their requirements. You will explain pricing and insurance coverage, and ensure HIPAA compliance and confidentiality.

The ideal candidate has exceptional customer service, strong communication and interpersonal skills, and in-depth knowledge of the optometrist’s office.

Qualifications

• Previous Optician experience (minimum 2 years).
• State license desired, but not required.
• Strong communication and interpersonal skills.
• Strong understanding of HIPPA.
• Strong customer service skills.

Responsibilities

• Dispensing & Styling: Guide patients through eyewear selections tailored to prescriptions and lifestyle.
• Technical accuracy: Verify prescriptions and take precise measurements for complex lens designs.
• Delivery quality: Ensure accuracy and customize final fit for each patient.
• Patient education: Explain eyewear use, lens technologies, and care.
• Practice workflow: Schedule appointments and manage EMR/EPM records.
• Team collaboration: Work with optometrists to ensure seamless patient experience.

Skills

Customer service

Communication

Interpersonal skills

HIPAA knowledge

Eye-care industry knowledge

Education

Optician license

Job description

Benefits:

• 401(k)


• Employee discounts


• Paid time off

Benefits/Perks

• Competitive Compensation


• Great Work Environment


• Career Advancement Opportunities

Job Summary

We are seeking an Optician to join our team! As an Optician, you will speak with patients to learn about their lifestyle and needs, take facial measurements, and help them pick out eyewear and contact lenses based on their specific requirements. You will also help them learn about their new products, explain pricing and insurance coverage, and follow all HIPPA and confidentiality regulations closely. The ideal candidate has exceptional customer service skills, strong communication and interpersonal skills, and in-depth knowledge of the optometrist's office.

Responsibilities

• Dispensing & Styling: Guide patients through a select inventory of independent and artisanal frame lines, tailoring recommendations to their unique prescription requirements and lifestlye needs.


• Technical Accuracy: Neutralize and verify existing prescriptions with precision, and take exact digital and manual measurements for complex lends designs, including high-end progressives.


• Delivery Flawless Quality: Take pride in verifying accuracy, benchmarking quality control, and customizing the final fit for every patient.


• Patient Education: Proactively educate patients on proper eyewear use and care as well as advanced lens technologies and treatment benefits, driven by a passion to deliver the absolute best visual solution for their lifestyle.


• Practice Workflow: Schedule patient appointments, manage the daily workflow, and utilize EMR/EPM systems efficiently for accurate patient records, orders, and scheduling.


• Team Collaboration: Partner closely with the optometrists and team members to ensure a seamless, fluid transition and an exceptional overall patient experience

Qualifications

• Previous Optician experience desired (minimum 2 years)


• License with the state desired, but not required


• Strong communication and interpersonal skills


• Strong understanding of HIPPA


• Strong customer service skills