Optician

NeighborHealth; Boston, Northern (MA, KY); Hybrid; USD 43,000 - 68,000; Full time

Benefits offered by this job

Medical & Dental Coverage

401(K) Retirement Plan

Educational Assistance

Paid Holidays & Vacation

Job summary

NeighborHealth in Boston, MA is hiring an Optician to manage the Eye Lab and Dispensary, creating eyeglasses for patients aged 2-100. You will oversee lens grinding, frame fitting, and dispensing, under Optometrist supervision.

Strong customer service and precise craftsmanship are essential. The role requires a Certified Optician program or equivalent experience, a high school diploma, and at least one year of related work.

Qualifications

• High school diploma or GED required; licensed as an Optician.
• Graduate of a Certified Optician program or have equivalent experience and license.
• Knowledge and skill in lens grinding, optical field, and eyeglass dispensing.
• Bilingual skills preferred.
• At least one year of prior relevant work experience.

Responsibilities

• Assist with selection and fitting of frames at the front desk dispensary.
• Accurately cut lenses and assemble eyeglasses with minimal waste.
• Fit and adjust frames for patients.
• Perform repairs as needed and maintain dispensary inventory.

Skills

Customer service

Communication

Lens grinding

Bilingual

Eyeglass dispensing

Education

High school diploma or GED

Certified Optician program or equivalent

Licensed Optician

Tools

Windows PC

Job description

Thank you for your interest in a career at NeighborHealth, formerly East Boston Neighborhood Health Center! As one of the largest community health centers in the country, NeighborHealth is proud to serve the greater Boston area with a strong commitment to the health and well-being of our patients and communities. Whether you're a nurse or physician providing direct care, a manager leading dedicated teams, or part of the essential support staff who keep our operations running smoothly — every role at NeighborHealth is vital. Together, we’re advancing medicine and delivering the best care experience for our patients and community!

Interested in this position?

Time Type: Full time

Department: Optical

All Locations: 1601 Washington Street, 20 Maverick Square - Cradock Building

Position Summary: The Optician is responsible for making eyeglasses for patients aged 2-100. He/she is responsible for the daily operation of the Eye Lab and Dispensary. This means control of inventory and equipment, and for grinding and dispensing of eye glasses. An Optometrist supervises the Optician.

To learn more about working at NeighborHealth and our benefits, please visit out our Careers Page.

Essential Duties and Responsibilities

• Interacts professionally with patients/customers at the front desk dispensary to assist with various services, including selection and fitting of frames.
• Accurately cuts lenses with minimal waste and assembles eyeglasses.
• Fits and adjusts frames.
• Performs a full range of repairs as needed.
• Keeps the Director informed of price changes by suppliers.
• Assists with annual review of pricing structure.
• Keeps the dispensary and work areas neat and stocked with a variety of frame designs.
• Interacts with patients and other staff in a professional and respectful manner, which reflects the needs and concerns of the individual.
• Consistently provides excellent customer service and makes patients feel welcome.
• Maintains a positive attitude.
• Uses communication devices appropriately.
• Report delays in supply orders, safety and equipment problems, and malfunctioning or missing equipment.

Qualifications and Requirements

• H.S./GED Required.
• Graduate from a Certified Optician program or equivalent experience and a license.
• There needs to be knowledge and skill in lens grinding, the optical field and eyeglass dispensing.
• Bilingual skills preferred.
• At least one year of prior relevant work experience.

Knowledge, Skills, and Abilities Required

• EDUCATION: High school diploma or G.E.D. Graduation from a Certified Optician program or equivalent experience and a license. There needs to be knowledge and skill in lens grinding, the optical field, and eyeglass dispensing. Bilingual skills preferred.
• EXPERIENCE: At least one year of prior relevant work experience.
• SKILLS/ABILITIES: Demonstrated ability to communicate effectively both in writing and verbally. Customer service skills. Familiarity with the use of a personal computer in a Windows environment is preferred.

Hourly Rate: Starting at $31.50 per hour, and up to $49.00 based on experience.

EEO & Accommodation Statement

NeighborHealth is an equal employment/affirmative action employer. We ensure equal employment opportunities for all, without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity and/or expression or any other non-job-related characteristic. If you need accommodation for any part of the application process because of a medical condition or disability, please send an e‑mail to [e-mail] or call 617‑568‑4480 to let us know the nature of your request.

E-Verify Program Participation Statement

NeighborHealth participates in the Electronic Employment Verification Program, E-Verify. As an E-Verify employer, all prospective employees must complete a background check before beginning employment.

Benefits

• Medical & Dental Coverage Life and Disability Insurance Privileges at Boston Medical Center for Providers 401(K) Retirement Plan Educational Assistance Flexible Spending & Transportation Accounts Paid Holidays, Vacations, Sick and Personal Time A Generous Staff Development Benefit Excellent Malpractice Coverage A Designated Medical Staff Office for Physician Support Free Parking And Much More…

We hope you consider joining our team!