Optician

ebnhc; Boston (MA); On-site; USD 44,000 - 68,000; Full time

Job summary

NeighborHealth seeks an Optician to manage the Eye Lab and Dispensary, crafting eyeglasses for patients aged 2–100 and ensuring accurate lens grinding and fitting.

The role requires a Certified Optician program graduate or equivalent with a license, plus strong customer service and at least one year of experience; bilingual skills are a plus.

We offer competitive hourly pay and a supportive team environment in a community-focused health center.

Qualifications

• Requires HS diploma or GED.
• Graduate from Certified Optician program with license.
• Bilingual skills preferred.

Responsibilities

• Assist with selection and fitting of frames at the front desk/dispensary.
• Accurately cuts lenses with minimal waste and assembles eyeglasses.
• Fits and adjusts frames; performs repairs as needed.
• Keep pricing informed by suppliers; assist with pricing review.
• Maintain neat, stocked dispensary and work areas.
• Provide professional, courteous service reflecting patient needs.

Skills

Customer service

Communication

Lens grinding

Education

High school diploma

Certified Optician program

Optician license

Tools

Windows PC

Job description

Thank you for your interest in a career at NeighborHealth, formerly East Boston Neighborhood Health Center!

As one of the largest community health centers in the country, NeighborHealth is proud to serve the greater Boston area with a strong commitment to the health and well‑being of our patients and communities.

Whether you're a nurse or physician providing direct care, a manager leading dedicated teams, or part of the essential support staff who keep our operations running smoothly - every role at NeighborHealth is vital. Together, we're advancing medicine and delivering the best care experience for our patients and community!

Time Type:

Full time

Department:

Optical

All Locations:

1601 Washington Street, 20 Maverick Square - Cradock Building

Position Summary:

The Optician is responsible for making eyeglasses for patients aged 2-100. He/she is responsible for the daily operation of the Eye Lab and Dispensary. This means control of inventory and equipment, and for grinding and dispensing of eye glasses. An Optometrist supervises the Optician.

Essential Duties and Responsibilities:

• Interacts professionally with patients/customers at the front desk dispensary to assist with various services, including selection and fitting of frames.
• Accurately cuts lenses with minimal waste and assembles eyeglasses.
• Fits and adjusts frames. Performs a full range of repairs as needed.
• Keeps the Director informed of price changes by suppliers. Assists with annual review of pricing structure.
• Keeps the dispensary and work areas neat and stocked with a variety of frame designs.
• Interacts with patients and other staff in a professional and respectful manner, which reflects the needs and concerns of the individual.
• Consistently provides excellent customer service and makes patients feel welcome. Maintains a positive attitude. Uses communication devices appropriately.
• Report delays in supply orders, safety and equipment problems, and malfunctioning or missing equipment.

Qualifications and Requirements:

• H.S./GED Required.
• Graduate from a Certified Optician program or equivalent experience and a license. There needs to be knowledge and skill in lens grinding, the optical field and eyeglass dispensing.
• Bilingual skills preferred.
• At least o ne year of prior relevant work experience.

Knowledge, Skills, and Abilities Required:

EDUCATION:

High school diploma or G.E.D.

Graduation from a Certified Optician program or equivalent experience and a license.

There needs to be knowledge and skill in lens grinding, the optical field, and eyeglass dispensing. Bilingual skills preferred.

EXPERIENCE:

At least o ne year of prior relevant work experience

SKILLS/ABILITIES:

Demonstrated ability to communicate effectively both in writing and verbally.

Customer service skills.

Familiarity with the use of a personal computer in a Windows environment is preferred.

Hourly Rate:

Starting at $31.50 per hour, and up to $49.00 based on experience.

EEO & Accommodation Statement:

NeighborHealth is an equal employment/affirmative action employer. We ensure equal employment opportunities for all, without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity and/or expression or any other non-job-related characteristic. If you need accommodation for any part of the application process because of a medical condition or disability, please send an e-mail to [e-mail] or call 617-568-4480 to let us know the nature of your request

Federal Trade Commission Statement:

According to the FTC, there has been a rise in employment offer scams. Our current job openings are listed on our website. We do not ask or require downloads of any applications, or "apps." Job offers are not extended over text messages or social media platforms. We do not ask individuals to purchase equipment for or prior to employment.

E-Verify Program Participation Statement:

NeighborHealth participates in the Electronic Employment Verification Program, E-Verify. As an E-Verify employer, all prospective employees must complete a background check before beginning employment.