Optician

HealthPartners/GHI; Arden Hills (MN); On-site; USD 42,000 - 54,000; Full time

Job summary

HealthPartners is seeking an Optician to work at the Arden Hills store. The role involves advising patients on eyewear selection, delivering services, and performing measurements and adjustments.

Preferred candidates may have formal opticianry training and American Board of Opticianary certification. Strong patient care and teamwork are essential to success in this role.

Qualifications

• Minimum of two years full-time Optical Department experience.
• Proven ability to interact with patients and staff in a courteous and cooperative manner.

Responsibilities

• Advise and assist patients in eyewear selection, delivery, adjustment, repair and consultation.
• Deliver these services in a professional, cost effective and timely manner.
• Interpret eyeglass and contact lens prescriptions.
• Advise and assist patient in frame and lens selection.
• Perform measurements of frame and lens specifications.
• Provide patient contact lens insertion and removal training.
• Consult with patient and resolve eyewear and contact lenses problems or concerns.
• Perform eyewear adjustments and repairs.
• Place orders for frame and lenses fabrication with approved optical laboratories.
• Place orders for contact lenses with approved laboratories/vendors.
• Verify orders to ensure accuracy.
• Maintain frame-display board with accurate pricing and counts.
• Maintain diagnostic contact lens inventory and perform counts.
• Price and collect fees for eyewear and contact lenses.
• Maintain and order department supplies.
• Handle calls, files, patient outreach, and reporting as needed.

Skills

Patient interaction

Eyewear knowledge

Education

Opticianry training (preferred)

Job description

HealthPartners is hiring for an Optician to work out of the Arden Hills store.

QUALIFICATIONS:

REQUIRED:

• Minimum of two years full-time Optical Department experience.

• Proven ability to interact with patients and staff in a courteous and cooperative manner.

PREFERRED:

• Formal opticianary training from an accredited technical school.

• American Board of Opticianary certification

PHYSICAL REQUIREMENTS:

Must possess manual dexterity, good vision and be self-mobile.

POSITION PURPOSE:

Service excellence is to be centered on patient care and patient relationships and is the responsibility of all employees. Teamwork is the norm and all employees will be held accountable to work as effective team members. To advise and assist patients in eyewear selection, delivery, adjustment, repair and consultation. To deliver these services in a professional, cost effective and timely manner.

ACCOUNTABILITIES:

1. Proven ability to interpret eyeglass and contact lens prescriptions.

2. Proven ability to advise and assist patient in frame and lens selection.

3. Proven ability to perform measurements of frame and lens specifications.

4. Proven ability to provide patient contact lens insertion and removal training.

5. Proven ability to consult with patient and resolve eyewear and contact lenses problems or concerns.

6. Proven ability to perform eyewear adjustments and repairs.

7. Place orders for frame and lenses fabrication with approved optical laboratories.

8. Place orders for contact lenses with approved contact lenses laboratories / vendors.

9. Verify orders (eyeglasses or contact lenses) received from optical contact lens laboratories / vendors to ensure accuracy.

10. Maintain frame-display board by accurate pricing and purchasing of appropriate frame product and performing physical count as directed.

11. Maintain diagnostic contact lens inventory by organizing, cleaning and performing physical count as directed.

12. Price and collect fees for eyewear and contact lenses.

13. Maintain and order department supplies.

14. Responsible for answering telephone, maintaining files, contacting patients, preparing reports and other office functions as necessary.

15. Perform other duties as assigned.