Optical Sales Associate - Faribault, MN

Shopko; Faribault (MN); On-site; USD 33,280 - 46,592; Full time

Benefits offered by this job

Competitive wages

401K with match

Vacation pay

Sick pay

Employee assistance program

On-the-job training

Job summary

Shopko Optical in Faribault, MN is seeking a full-time Optical Sales Associate to provide excellent patient and customer service in eyewear selection, ordering and dispensing. On-the-job training is provided and no experience is required.

You will assist with frame inventory, billing information and pre-screening activities for patient exams. The role emphasizes caring for patients, accuracy in lens recommendations, and teamwork within a modern optical center, with competitive wages, benefits

Qualifications

• Provide excellent patient and customer service in eyewear selection, ordering and dispensing.
• Complete pre-screening activities prior to patient exams.
• Maintain frame inventory and process medical billing information.

Responsibilities

• Assist patients in selecting frames based on style, color and facial features.
• Explain lens options, coatings and promotions to patients.
• Prepare orders for Optical Lab and ensure accuracy of prescriptions.

Skills

Customer service

Communication

Multitasking

Teamwork

Education

High school diploma

Tools

Cash register

Optical equipment

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Optical Sales Associate - Faribault, MN

Full Time Technical Faribault, MN, US 1 Attachments

3 days ago Requisition ID: 4174

Salary Range: $16.00 To $22.40 Annually

It all starts in our centers, where our dedicated team members combine state-of-the-art technology, exceptional eye care, and hometown Midwestern values to deliver high-quality products and services.

As part of this team, you will have the opportunity to build meaningful relationships in the communities we serve through a rewarding career helping improve the sight and lives of our patients.

Enjoy on-the-job training and certification opportunities as well a comprehensive benefits package including medical, dental, and vision plans, 401K with match, and paid time off.

Are you looking for an opportunity to provide great customer service and patient care and grow your career? Shopko Optical is seeking a Full-time Optician to join our team in Faribault, MN!

On the job training provided, no experience necessary!

POSITION SUMMARY:

Provide excellent patient and customer service in the selection, ordering and dispensing of eyewear. Complete pre-screening activities prior to patient exams. Prepare work orders for Optical Lab. Process medical billing information. Maintain frame inventory.

Taking Care of our teams who take Care of our Patients

• Competitive Wages & incentives
• 401K with Match
• Vacation Pay/Personal Day
• Sick Pay
• Employee Assistance Program
• On the Job Training & Certification

DUTIES AND RESPONSIBILITIES:

CUSTOMER SERVICE

• Provide excellent customer and patient service according to company and Optical Center standards
• Analyze patient eyewear needs
• Recommend specific lenses, lens coatings and frames to satisfy patient needs
• Assist patients in selecting frames according to style and color. Ensure frames are coordinated with facial and eye measurements and optical prescriptions
• Order and dispense eyewear accurately and professionally
• Assist patients with proper frame repairs and adjustments
• Show patients how to insert, remove and care for their contact lenses
• Assist Optometrist with case histories and screenings

BUSINESS AND OPERATIONAL STANDARDS

• Maintain a complete knowledge of third-party plans and claims
• Explain promotions and special lens offerings to patients and customers
• Balance accounts
• Prepare work orders containing specific instructions for Optical Lab
• Process medical billing information
• Ensure proper merchandising of frame inventory

MINIMUM KNOWLEDGE, EXPERIENCE & SKILLS REQUIREMENTS:

• Maintain license as required by State
• High School Graduate or equivalent
• To become Certified, teammate must complete Shopko OCE Certification requirements and calendar modules
• Previous experience in an office and/or optical dispensing is preferred
• Able to handle multiple customer interactions/phone calls at a time
• Able to work with patient eyewear needs including analyzing prescriptions, repairs and adjustments and lifestyle dispensing

ESSENTIAL FUNCTIONS & WORK REQUIREMENTS:

• Ability to effectively communicate at all levels within the organization through written and two-way verbal communication
• Able to read and write at a high school graduate level
• Able to sit or stand for extended periods of time
• Able to operate various office equipment (e.g., personal computer, telephone, fax machine, copier, etc.)
• Ability to lift 10 to 20 pounds
• Ability to see (Near, Distance, Color, and Depth Perception)
• Manual and finger dexterity, as well as hand/arm steadiness
• Ability to grip and hold items
• Good eye and hand coordination
• Able to operate a cash register, various optical equipment and tools
• Able to work normal and/or extended (evenings, nights, and weekends) office hours to meet established deadlines
• Able to travel independent to support Company objectives and personal development

These statements are intended to describe the general nature and level of work performed by teammates assigned to this job classification. They are not intended to be an exhaustive list of all responsibilities, duties and skills required.