Optical TechnicianReceptionist

Eye Care Doctors of Optometry; Fredericksburg (VA); On-site; USD 32,000 - 52,000; Full time

Job summary

Eye Care Doctors of Optometry in Fredericksburg, VA is seeking a friendly, detail-oriented team member to provide exceptional customer service and support during eye examinations. The role blends clinical prep work with essential front-desk tasks, requiring strong communication and organization.

You will pretest patients, perform basic eye measurements, teach contact lens handling, and maintain tidy exam rooms while assisting doctors and front desk staff. Pay depends on experience.

Qualifications

• Experience in clerical tasks and handling organizational duties.
• Education or training in medical office procedures.
• Strong customer service mindset.

Responsibilities

• Pretest patients by collecting medical histories and chief complaints.
• Perform simple tests and eye-related measurements (e.g., eye pressure, retinal images, vision checks).
• Teach patients how to insert and remove contact lenses.
• Disinfect exam and work-up rooms.
• Assist with administrative duties: check-in/out, collect payments, schedule/confirm appointments, verify insurance eligibility.

Skills

People skills

Emotional intelligence

Detail-oriented

Time management

Autonomy

Self-motivation

Calm under pressure

Education

Associate's degree

Tools

Computers & software

Job description

WANTED: A fantastic human being, with amazing people skills, and high emotional intelligence.

We need someone who will actively provide exceptional customer service and become an intricate component of our progressive team environment. Our team members are passionate about growth, innovation, and collaboration. We constantly strive to improve and better ourselves so that we can better support our patients. If you have a growth mindset and thrive under pressure, you would be an excellent fit for our team!

Duties will mostly include:

• Pretesting patients by collecting medical histories, chief complaints, and family histories.
• Performing simple tests, such as checking eye pressure, taking retinal images, checking vision, etc.
• Teaching patients how to properly insert and remove contact lenses.
• Disinfecting exam and work up rooms.
• Any other tasks the doctors require during the examinations.

The new team member will also be asked to help with various administrative duties, such as:

• Checking patients in and out
• Collecting co-pays and other payments
• Answering phones, scheduling and confirming appointments
• Pulling insurance authorizations and checking eligibility

Characteristics required for the job:

• An upbeat, optimistic, and cheerful personality
• Strong attention to details
• Excellent time management skills
• Ability to learn from experiences to plan with a great deal of autonomy
• Self-directed approach with motivation and self-initiation.
• Ability to keep cool under pressure and remain emotionally stable and consistent

Education:

An associate's degree, or equivalent work experience in similar positions, including formal training in clerical tasks and handling a variety of organizational duties.

Pay will depend on experience!

Additional qualifications:

• A pleasant telephone manner
• Dependable
• The ability to stay organized
• Experience using computers and learning software
• The ability to work well with other staff members