Optical Sales & Service Associate — Growth & Benefits

America's Best; Springfield (OR); On-site; USD 32,000 - 38,000; Full time

Benefits offered by this job

Health & Dental Insurance

401k Retirement Savings

Flex Spending Account

Generous Paid Time Off & Company Holyd

Job summary

America's Best, part of National Vision, is seeking a Sales Associate to deliver an exceptional customer experience while supporting store operations and sales goals.

You will help customers choose eyewear, dispense eyewear and lenses where allowed by state law, and maintain records with careful attention to brand standards. Join a team focused on growth and service.

We offer competitive pay, benefits, and opportunities for advancement within National Vision.

Qualifications

• 1+ year of retail or customer service experience preferred.
• Ability to multi-task in a fast-paced environment.
• High School Diploma or equivalent required.

Responsibilities

• Provide excellent customer service while supporting store sales goals.
• Help customers select eyewear based on lifestyle, prescription, and budget.
• Dispense eyeglasses and contact lenses and provide lens training (as permitted by state law).
• Educate customers on eyewear and contact lens care.
• Maintain accurate customer and patient records.
• Communicate order status and answer incoming phone calls.
• Keep the store clean, organized, and visually merchandised to brand standards.
• Support inventory control and loss prevention procedures.
• Other duties as assigned.
• State-specific duties may vary by location; Sundays closed when required by state law.

Skills

Customer service

Multi-tasking

Retail experience

Education

High School Diploma or equivalent

Job description

America's Best, part of National Vision, is seeking a Sales Associate to deliver an exceptional customer experience while supporting store operations and sales goals.

You will help customers choose eyewear, dispense eyewear and lenses where allowed by state law, and maintain records with careful attention to brand standards. Join a team focused on growth and service.

We offer competitive pay, benefits, and opportunities for advancement within National Vision.