Optical Sales Pro — Eye Care & Frames Specialist

Shopko; Sioux City (IA); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Competitive wages & incentives

Volunteer pay

Sick pay

401K with match

Employee assistance program

On-the-job training & certification

Teammate recognition program

Discount on eyewear & contact lenses

Job summary

Shopko Optical is hiring a Full-time Optical Sales Associate in Sioux City, IA. You will provide excellent patient and customer service in eyewear selection, orders, and dispensing, while supporting pre-screenings and lab work.

On-the-job training and certification opportunities are offered, with competitive wages and sales incentives. Join a team that values community, patient care, and growth in eye health services.

Qualifications

• High School Graduate or equivalent
• Maintain license as required by state
• To become Certified, teammate must complete Shopko OCE Certification requirements and calendar modules
• Previous experience in an office and/or optical dispensing is preferred
• Able to handle multiple customer interactions/phone calls at a time
• Able to work with patient eyewear needs including analyzing prescriptions, repairs and adjustments and lifestyle dispensing

Responsibilities

• Provide excellent customer and patient service according to company and Optical Center standards
• Analyze patient eyewear needs
• Recommend specific lenses, lens coatings and frames to satisfy patient needs
• Assist patients in selecting frames according to style and color. Ensure frames are coordinated with facial and eye measurements and optical prescriptions
• Order and dispense eyewear accurately and professionally
• Assist patients with proper frame repairs and adjustments
• Show patients how to insert, remove and care for their contact lenses
• Assist Optometrist with case histories and screenings
• Balance accounts
• Prepare work orders containing specific instructions for Optical Lab
• Process medical billing information
• Ensure proper merchandising of frame inventory

Skills

Customer service

Communication skills

Multi-tasking

Team player

Education

High School Diploma or equivalent

State license requirement

Shopko OCE Certification

Tools

Cash register

Optical equipment

Job description

Shopko Optical is hiring a Full-time Optical Sales Associate in Sioux City, IA. You will provide excellent patient and customer service in eyewear selection, orders, and dispensing, while supporting pre-screenings and lab work.

On-the-job training and certification opportunities are offered, with competitive wages and sales incentives. Join a team that values community, patient care, and growth in eye health services.