Optical Sales & Patient Experience Specialist

Eyetastic Services; McDonough (GA); On-site; USD 42,000 - 63,000; Full time

Job summary

Eyetastic Services in McDonough, GA is seeking an experienced Optician or Optical Sales Associate to elevate our patients' eyewear experience while ensuring the office operates smoothly. You will collaborate across departments, measure pupillary distance, and guide frame, lens, and coating selections to match each patient’s lifestyle and budget.

You will maintain patient records, assist with inventory and merchandising, and engage in ongoing cross-training to support both front desk and optical

Qualifications

• Experience in an eyecare setting is required.
• Exceptional communication and interpersonal skills.
• Strong emphasis on efficiency, effectiveness, and meticulous attention to detail in patient care.
• Reliable attendance record.

Responsibilities

• Welcome patients and customers with warmth and professionalism, ensuring they feel comfortable and excited about eyewear choices.
• Manage calls and appointment scheduling, product inquiries, and eyewear order questions.
• Demonstrate empathy and product knowledge to recommend frames, lenses, and enhancements that fit lifestyle and budget.
• Support front office and optical operations by preparing patient profiles and updating records.

Skills

Communication

Attention to detail

Reliability

Eyewear industry knowledge

Job description

Eyetastic Services in McDonough, GA is seeking an experienced Optician or Optical Sales Associate to elevate our patients' eyewear experience while ensuring the office operates smoothly. You will collaborate across departments, measure pupillary distance, and guide frame, lens, and coating selections to match each patient’s lifestyle and budget.

You will maintain patient records, assist with inventory and merchandising, and engage in ongoing cross-training to support both front desk and optical