Optical Sales & Frame Specialist

\\GO001W2K039GONDataHRSupervisorHRGeneralistShoptikalRecruitingArt for PageShopko Optical 500 x 100; Rockford (IL); On-site; USD 26,000 - 37,000; Full time

Benefits offered by this job

Competitive wages & incentives

Vacation & holidays

Sick Pay

Health & wellbeing benefits

Employee Assistance Program

On the Job Training & Certification

Teammate Recognition Program

Job summary

Shopko Optical in Rockford, IL is seeking a full-time Optical Sales Associate to join our team. On-the-job training is provided and no experience is necessary. The role centers on providing excellent patient and customer service in selecting, ordering and dispensing eyewear.

Responsibilities include assisting with eyewear needs, processing medical billing information and maintaining frame inventory. The position offers competitive wages, vacation and holidays, health benefits and opportunities

Qualifications

• High School Graduate or equivalent.
• Maintain license as required by state.
• To become Certified, teammate must complete Shopko OCE Certification requirements and calendar modules.
• Previous experience in an office and/or optical dispensing is preferred.
• Able to handle multiple customer interactions/phone calls at a time.
• Able to work with patient eyewear needs including analyzing prescriptions, repairs and adjustments and lifestyle dispensing.

Responsibilities

• Provide excellent customer and patient service according to company and Optical Center standards.
• Analyze patient eyewear needs and recommend lenses, coatings and frames.
• Assist patients in selecting frames based on style, color, measurements and prescriptions.
• Order and dispense eyewear accurately and professionally.
• Assist patients with frame repairs and adjustments and with contact lenses.
• Support Optometrist with case histories and screenings.
• Balance accounts and prepare work orders for Optical Lab.

Skills

Customer service

Multi-tasking

Communication

Office experience

Optical dispensing experience

Education

High School Graduate or equivalent

Maintain state license as required

Shopko OCE Certification requirements

Tools

Cash register

Optical equipment

Job description

Shopko Optical in Rockford, IL is seeking a full-time Optical Sales Associate to join our team. On-the-job training is provided and no experience is necessary. The role centers on providing excellent patient and customer service in selecting, ordering and dispensing eyewear.

Responsibilities include assisting with eyewear needs, processing medical billing information and maintaining frame inventory. The position offers competitive wages, vacation and holidays, health benefits and opportunities