Optical Sales Associate- Optician

Burnham Nationwide, Inc.; Chicago (IL); On-site; USD 30,000 - 40,000; Full time

Job summary

A leading company in eye care is seeking a Sales Associate in Chicago to enhance the patient experience during eyeglass selection. The ideal candidate will demonstrate strong sales abilities, along with exceptional customer service and interpersonal skills. The role requires effective communication and a proven ability to multi-task in a fast-paced environment.

Qualifications

• High school diploma or equivalent required.
• Prior experience preferred.
• Exceptional interpersonal skills required.

Responsibilities

• Assist patients in eyeglass frame and lens selection.
• Fill ophthalmic eyeglass prescriptions and perform measurements.
• Ensure quality patient experience and manage pricing.

Skills

Customer Service

Sales Skills

Attention to Detail

Interpersonal Skills

Multi-tasking

Education

High School Diploma

Job description

GENERAL FUNCTION:

The basic function of the Sales Associate is to deliver an exceptional patient experience by assisting patients in their eyeglass frame and lens selection. The Sales Associate will also greet patients, pre-test patients and have outstanding sales skills.

MAJOR DUTIES & RESPONSIBILITIES:

• Strong fitting and dispensing skills.
• Fill ophthalmic eyeglass prescriptions, and fit and adapt lenses and frames, to include but not limited to the following:
  • Utilize optical prescriptions in conjunction to the patient's visual requirements.
  • Recommend specific lenses and lens coatings to suit patient needs.
  • Assist patients in the selection of frames, and coordinate frames to prescription and patient need.
  • Perform appropriate optical related measurements.
• Ensure a quality patient experience through correct pricing, POS entry, and realistic delivery time quotes.
• Provide appropriate guidance to patients regarding Managed Vision Care.
• Excellent customer service skills
• Ability to multi-task and handle fast paced environment.
• Exceptional interpersonal skills to create a team atmosphere.
• Other duties as assigned by Store Manager

KNOWLEDGE & SKILLS:

• Ability to sell through use of sales skills and accountability for sales results.
• Ability to provide enthusiastic and concise communication to meet/exceed patient expectations.
• Foster positive associate relationships.
• Attention to detail and follow-up.
• Ability to manage priorities through adaptability and flexibility.
• Experience personal computers.
• Dependable.

EDUCATION:

High school diploma or equivalent.

The successful candidate must meet the position requirements above in order to perform the essential functions of this position and achieve the outcomes/results indicated in this position description.

Prior experience preferred.