Optical Sales Associate — In-Store Eyewear Expert

eyemartexpress; Sand Springs (OK); On-site; USD 17,000 - 22,000; Part time

Job summary

Eyemart Express in Sand Springs, Oklahoma, is seeking a part-time Optical Retail Sales Associate to help customers choose frames, lenses, and coatings. The role emphasizes customer service, promotions knowledge, transaction processing, and accurate HIPAA-compliant file handling.

No formal optical experience is required; we offer training. You will work with a team in a busy retail setting, balancing flexible scheduling with work-life harmony.

Qualifications

• High School Diploma or GED is required.
• Experience in retail, customer service, or sales.
• Experience in the optical industry is preferred but not required; training is provided.

Responsibilities

• Customer Service: Provide exceptional customer service to all patients.
• Sales and Promotions: Maintain knowledge of current sales and promotions.
• Transaction Processing: Compute and process payment transactions/refunds.
• Insurance Claims: Process insurance claims efficiently.
• Product Knowledge: Maintain up-to-date knowledge of products.
• Patient Files: Create and maintain patient files, following company and HIPAA policies.
• Patient Assessment: Assess and interpret patient needs/wants.
• Measurements: Take necessary measurements.
• Work Orders: Prepare work orders for the lab.
• Lens Selection: Pull correct lenses according to work order specifications.
• Product Inspection: Inspect the final product for accuracy.
• Adjustments and Repairs: Adjust/repair damaged frames.
• Merchandise Management: Price, stock, and straighten merchandise.

Skills

Customer service

Retail sales

Education

High School diploma or GED

Job description

Eyemart Express in Sand Springs, Oklahoma, is seeking a part-time Optical Retail Sales Associate to help customers choose frames, lenses, and coatings. The role emphasizes customer service, promotions knowledge, transaction processing, and accurate HIPAA-compliant file handling.

No formal optical experience is required; we offer training. You will work with a team in a busy retail setting, balancing flexible scheduling with work-life harmony.