Optical Sales Associate — Growth, Training & Benefits

America's Best; Santa Rosa (CA); On-site; USD 29,000 - 33,000; Full time

Benefits offered by this job

401k plan

Paid sick time

Parental leave

Employee eyewear discount

College scholarship

Job summary

America's Best in Santa Rosa, CA is hiring a Sales Associate to deliver an exceptional shopping experience while supporting store operations and sales goals. You’ll help customers choose eyewear, dispense glasses and lenses, and educate on eyewear care.

The role requires bilingual English/Spanish abilities and at least 1 year in retail or customer service. Join a team that serves customers with attention to detail, maintains records, and upholds brand standards.

Qualifications

• 1+ year of retail or customer service experience preferred.
• Fluent in reading and speaking English and Spanish.

Responsibilities

• Provide excellent customer service while supporting store sales goals.
• Help customers select eyewear based on lifestyle, prescription, and budget.
• Dispense eyeglasses and contact lenses and provide lens training as allowed by state law.
• Educate customers on eyewear and contact lens care.
• Maintain accurate customer and patient records.
• Communicate order status and answer incoming calls.
• Keep the store clean, organized, and visually merchandised to brand standards.
• Support inventory control and loss prevention procedures.
• Other duties as assigned.

Skills

Bilingual English/Spanish

Customer service

Multi-tasking

Education

High School Diploma or equivalent

Job description

America's Best in Santa Rosa, CA is hiring a Sales Associate to deliver an exceptional shopping experience while supporting store operations and sales goals. You’ll help customers choose eyewear, dispense glasses and lenses, and educate on eyewear care.

The role requires bilingual English/Spanish abilities and at least 1 year in retail or customer service. Join a team that serves customers with attention to detail, maintains records, and upholds brand standards.