Optical Sales Associate – Growth, Training & Benefits

America's Best; Erie (Erie County); On-site; USD 17,000 - 21,000; Full time

Benefits offered by this job

401k with match

Stock purchase plan

Paid sick time

Parental leave

Eyewear discount

College scholarship

Job summary

America's Best, part of National Vision, is hiring a Sales Associate to deliver an exceptional customer experience while supporting store operations and sales goals.

You’ll help customers select eyewear, dispense frames and lenses, maintain records, answer calls, and keep the store looking on-brand. Prior retail or customer service experience is preferred, with a high school diploma required.

Qualifications

• 1+ year of retail or customer service experience is preferred.
• Versatility: Skilled at multi-tasking and handling a fast-paced work environment.
• Education: High School Diploma or equivalent required.

Responsibilities

• Provide excellent customer service while supporting store sales goals.
• Help customers select eyewear based on lifestyle, prescription, and budget.
• Dispense eyeglasses and contact lenses and provide lens training (as permitted by state law).
• Educate customers on eyewear and contact lens care.
• Maintain accurate customer and patient records.
• Communicate order status and answer incoming phone calls.
• Keep the store clean, organized, and visually merchandised to brand standards.
• Support inventory control and loss prevention procedures.
• Other duties as assigned.

Job description

America's Best, part of National Vision, is hiring a Sales Associate to deliver an exceptional customer experience while supporting store operations and sales goals.

You’ll help customers select eyewear, dispense frames and lenses, maintain records, answer calls, and keep the store looking on-brand. Prior retail or customer service experience is preferred, with a high school diploma required.