Optical Sales Associate - Grow with Training & Sundays Off

National Vision; Mequon (WI); On-site; USD 16,531 - 20,664; Full time

Benefits offered by this job

401k retirement savings with company

Paid sick time

Parental leave

Employee eyewear discount

College scholarship program

Job summary

America's Best, part of National Vision, is recruiting for a Sales Associate to deliver an exceptional in-store experience and support store operations.

You will assist customers in selecting eyewear, dispense glasses and lenses, and provide lens training per state law. The role requires maintaining records, answering calls, and keeping the store aligned with brand standards. Retail or customer service experience is preferred; a high school diploma is required.

Qualifications

• 1+ year of retail or customer service experience is preferred.
• Ability to handle a fast-paced environment and multitask.
• Excellent communication and interpersonal skills.

Responsibilities

• Provide excellent customer service while supporting store sales goals
• Help customers select eyewear based on lifestyle, prescription, and budget
• Dispense eyeglasses and contact lenses and provide lens training (as permitted by state law)
• Educate customers on eyewear and contact lens care
• Maintain accurate customer and patient records
• Communicate order status and answer incoming phone calls
• Keep the store clean, organized, and visually merchandised to brand standards
• Support inventory control and loss prevention procedures
• Other duties as assigned

Skills

Customer service

Retail sales

Multi-tasking

Communication

Education

High School Diploma or equivalent

Job description

America's Best, part of National Vision, is recruiting for a Sales Associate to deliver an exceptional in-store experience and support store operations.

You will assist customers in selecting eyewear, dispense glasses and lenses, and provide lens training per state law. The role requires maintaining records, answering calls, and keeping the store aligned with brand standards. Retail or customer service experience is preferred; a high school diploma is required.