Optical Sales Associate — Growth, Training & Benefits

America's Best; Ann Arbor (MI); On-site; USD 25,000 - 35,000; Full time

Benefits offered by this job

401k with company match

Paid sick time

Parental leave

Employee eyewear discount

College scholarship program

Job summary

America's Best is seeking a Sales Associate to deliver an exceptional in-store experience and support store sales goals. You will assist customers with eyewear selection, dispense glasses and lenses, educate on care, and keep records accurate.

Experience in retail or customer service is preferred; a high school diploma or equivalent is required. We offer competitive pay, bonus opportunities, and benefits including 401k with company match, paid sick time, parental leave, eyewear discounts, and

Qualifications

• 1+ year of retail or customer service experience preferred.
• Strong communication and interpersonal skills preferred.

Responsibilities

• Provide excellent customer service while supporting store sales goals
• Help customers select eyewear based on lifestyle, prescription, and budget
• Dispense eyeglasses and contact lenses and provide lens training where allowed by state law
• Educate customers on eyewear and contact lens care
• Maintain accurate customer and patient records
• Communicate order status and answer incoming phone calls
• Keep the store clean, organized, and visually merchandised to brand standards
• Support inventory control and loss prevention procedures
• Other duties as assigned
• Duties may vary to meet state requirements regarding licenses or credentials

Skills

Retail experience

Customer service

Multi-tasking

Communication

Education

High School Diploma or equivalent

Job description

America's Best is seeking a Sales Associate to deliver an exceptional in-store experience and support store sales goals. You will assist customers with eyewear selection, dispense glasses and lenses, educate on care, and keep records accurate.

Experience in retail or customer service is preferred; a high school diploma or equivalent is required. We offer competitive pay, bonus opportunities, and benefits including 401k with company match, paid sick time, parental leave, eyewear discounts, and