Optical Sales Associate — Growth & Perks

America's Best; Plano (TX); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

401k retirement savings with company &

Paid sick time

Parental leave

Employee eyewear discount

College scholarship program

Job summary

America's Best is seeking a Sales Associate to deliver an exceptional customer experience while supporting store operations and sales goals. You will help customers choose eyewear, dispense lenses, and maintain accurate records in a fast-paced environment.

Experience in retail or customer service is preferred, with fluency in English and Spanish. The role includes standard duties, training, and opportunities for growth within National Vision.

Qualifications

• 1+ year of retail or customer service experience is preferred.
• Fluent in reading and speaking both English and Spanish.

Responsibilities

• Provide excellent customer service while supporting store sales goals
• Help customers select eyewear based on lifestyle, prescription, and budget
• Dispense eyeglasses and contact lenses and provide lens training (as permitted by state law)
• Educate customers on eyewear and contact lens care
• Maintain accurate customer and patient records
• Communicate order status and answer incoming phone calls
• Keep the store clean, organized, and visually merchandised to brand standards
• Support inventory control and loss prevention procedures
• Other duties as assigned
• In some locations, state laws require certain responsibilities to be performed by individuals with specific licenses or credentials.

Skills

Customer service

Bilingual English/Spanish

Multi-tasking

Education

High School Diploma or equivalent

Job description

America's Best is seeking a Sales Associate to deliver an exceptional customer experience while supporting store operations and sales goals. You will help customers choose eyewear, dispense lenses, and maintain accurate records in a fast-paced environment.

Experience in retail or customer service is preferred, with fluency in English and Spanish. The role includes standard duties, training, and opportunities for growth within National Vision.