Optical Sales Associate — Elevate Customer Experience

America's Best Contacts & Eyeglasses; MIDDLETOWN (OH); On-site; USD 28,000 - 38,000; Full time

Benefits offered by this job

401k retirement savings with company 4

Stock purchase plan

Paid sick time

Parental leave

Employee eyewear discount

College scholarship program

Job summary

America's Best, part of National Vision, is hiring a Sales Associate to deliver an exceptional customer experience while supporting store operations and sales goals.

You will help customers select eyewear, dispense lenses, maintain records, and keep the store clean and organized to brand standards. 1+ year retail or customer service experience is preferred; a High School diploma is required. We offer competitive pay and benefits including 401k and employee discounts.

Qualifications

• 1+ year of retail or customer service experience is preferred.
• High School Diploma or equivalent required.

Responsibilities

• Provide excellent customer service while supporting store sales goals
• Help customers select eyewear based on lifestyle, prescription, and budget
• Dispense eyeglasses and contact lenses and provide lens training (as permitted by state law)
• Educate customers on eyewear and contact lens care
• Maintain accurate customer and patient records
• Communicate order status and answer incoming phone calls
• Keep the store clean, organized, and visually merchandised to brand standards
• Support inventory control and loss prevention procedures
• Other duties as assigned

Skills

Customer service

Multi-tasking

Fast-paced environment

Education

High School diploma

Job description

America's Best, part of National Vision, is hiring a Sales Associate to deliver an exceptional customer experience while supporting store operations and sales goals.

You will help customers select eyewear, dispense lenses, maintain records, and keep the store clean and organized to brand standards. 1+ year retail or customer service experience is preferred; a High School diploma is required. We offer competitive pay and benefits including 401k and employee discounts.