Optical Sales Associate: Customer Experience & Growth

National Vision; Grand Blanc (MI); On-site; USD 16,531 - 22,041; Full time

Benefits offered by this job

401k retirement savings with company

Parental leave

Employee eyewear discount

College scholarship program

Job summary

America's Best, part of National Vision, is seeking a Sales Associate to deliver an exceptional customer experience while supporting store operations and sales goals. You will assist customers in selecting eyewear, dispense eyeglasses and contacts, and educate on care to promote eyewear health and satisfaction.

Ideal candidates have 1+ year in retail or customer service, strong multitasking skills, and a high school diploma.

Qualifications

• 1+ year of retail or customer service experience.
• Multitasking in a fast-paced environment.
• High School Diploma or equivalent required.

Responsibilities

• Provide excellent customer service while supporting store sales goals
• Help customers select eyewear based on lifestyle, prescription, and budget
• Dispense eyeglasses and contact lenses and provide lens training (as permitted by state law)
• Educate customers on eyewear and contact lens care
• Maintain accurate customer and patient records
• Communicate order status and answer incoming phone calls
• Keep the store clean, organized, and visually merchandised to brand standards
• Support inventory control and loss prevention procedures
• Other duties as assigned

Skills

Customer service

Multitasking

Communication

Education

High School Diploma or equivalent

Job description

America's Best, part of National Vision, is seeking a Sales Associate to deliver an exceptional customer experience while supporting store operations and sales goals. You will assist customers in selecting eyewear, dispense eyeglasses and contacts, and educate on care to promote eyewear health and satisfaction.

Ideal candidates have 1+ year in retail or customer service, strong multitasking skills, and a high school diploma.