Optical Sales Associate — Elevate Customer Experience

America's Best Contacts & Eyeglasses; Crystal Lake (IL); On-site; USD 34,385,000 - 42,981,000; Full time

Benefits offered by this job

401k retirement savings with company 


Paid sick time

Parental leave

Employee eyewear discount

College scholarship program

Job summary

America's Best Contacts & Eyeglasses in Crystal Lake, IL is seeking a Sales Associate to deliver exceptional customer experiences while supporting store operations and achieving sales goals.

You will help customers select eyewear, dispense glasses and contacts where allowed by state law, educate on lens care, and maintain accurate records. This role emphasizes multi-tasking in a fast-paced environment with opportunities for growth.

Qualifications

• 1+ year of retail or customer service experience preferred.
• Ability to multi-task in a fast-paced environment.
• High school diploma or equivalent required.

Responsibilities

• Provide excellent customer service while supporting store sales goals.
• Help customers select eyewear based on lifestyle, prescription, and budget.
• Dispense eyeglasses and contact lenses and provide lens training (as permitted by state law).
• Educate customers on eyewear and contact lens care.
• Maintain accurate customer and patient records.
• Communicate order status and answer incoming phone calls.
• Keep the store clean, organized, and visually merchandised to brand standards.
• Support inventory control and loss prevention procedures.
• Other duties as assigned.

Skills

Retail experience

Education

High School Diploma

Job description

America's Best Contacts & Eyeglasses in Crystal Lake, IL is seeking a Sales Associate to deliver exceptional customer experiences while supporting store operations and achieving sales goals.

You will help customers select eyewear, dispense glasses and contacts where allowed by state law, educate on lens care, and maintain accurate records. This role emphasizes multi-tasking in a fast-paced environment with opportunities for growth.