Optical Sales Associate - Growth & Benefits

America's Best Contacts & Eyeglasses; Orland Park (IL); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

401k retirement savings with company +

Stock purchase plan

Paid sick time

Parental leave

Employee eyewear discount

College scholarship program

Job summary

America's Best Contacts & Eyeglasses is seeking a Sales Associate to deliver an exceptional customer experience while supporting store operations and achieving sales goals. You will assist customers in selecting eyewear, dispense eyewear and lenses, and provide lens training where permitted by state law.

Key duties include educating customers on eyewear care, maintaining records, managing order status, and answering calls.

Qualifications

• 1+ year of retail or customer service experience is preferred.
• Excellent communication and interpersonal skills.
• Ability to work in a fast-paced environment.

Responsibilities

• Provide excellent customer service while supporting store sales goals
• Help customers select eyewear based on lifestyle, prescription, and budget
• Dispense eyeglasses and contact lenses and provide lens training (as permitted by state law)
• Educate customers on eyewear and contact lens care
• Maintain accurate customer and patient records
• Communicate order status and answer incoming phone calls
• Keep the store clean, organized, and visually merchandised to brand standards
• Support inventory control and loss prevention procedures
• Other duties as assigned

Skills

Customer service

Communication

Multitasking

Retail experience

Education

High School Diploma or equivalent

Tools

POS systems

Job description

America's Best Contacts & Eyeglasses is seeking a Sales Associate to deliver an exceptional customer experience while supporting store operations and achieving sales goals. You will assist customers in selecting eyewear, dispense eyewear and lenses, and provide lens training where permitted by state law.

Key duties include educating customers on eyewear care, maintaining records, managing order status, and answering calls.