Optical Sales Associate

Brobston Group; Malibu (CA); On-site; USD 42,000 - 56,000; Full time

Job summary

Brobston Group in Malibu, CA, is seeking an Optical Sales Associate to provide personalized customer service and product recommendations. You will build client relationships, achieve sales targets, and ensure a seamless in-store and online experience.

The role requires at least 2 years in retail, preferably eyewear or luxury retail, with strong communication and problem-solving skills. Flexibility to work evenings, weekends, and holidays is needed, along with the ability to stand for long

Qualifications

• High school diploma or equivalent.
• At least 2 years of retail sales experience, preferably in eyewear or luxury retail.
• Excellent communication, interpersonal, organizational, and problem-solving skills.
• Ability to work flexible hours, including evenings, weekends, and holidays, and to stand for extended periods and lift up to 25 pounds.
• POS system experience and luxury sales or eyewear industry experience are preferred.

Responsibilities

• Assist clients with product selection and provide knowledgeable recommendations on eyewear, warranties, and optical add-on features.
• Build client relationships, follow up with customers, and meet sales targets through upselling and cross-selling.
• Perform minor adjustments and repairs and provide omnichannel customer support.
• Maintain a clean, organized store environment and follow brand policies and procedures.
• Keep current on product knowledge and industry trends through training.

Skills

Customer service

Communication

Upselling

Relationship building

Problem solving

Education

High school diploma

Tools

POS system

Job description

Summary

The Optical Sales Associate provides personalized customer service and product recommendations while building client relationships and achieving sales targets. The role supports a seamless in-store and online experience and helps maintain an organized, visually appealing store.

Responsibilities

• Assist clients with product selection and provide knowledgeable recommendations on eyewear, warranties, and optical add-on features.
• Build client relationships, follow up with customers, and meet sales targets through upselling and cross-selling.
• Perform minor adjustments and repairs and provide omnichannel customer support.
• Maintain a clean, organized store environment and follow brand policies and procedures.
• Keep current on product knowledge and industry trends through training.

Requirements

• High school diploma or equivalent.
• At least 2 years of retail sales experience, preferably in eyewear or luxury retail.
• Excellent communication, interpersonal, organizational, and problem-solving skills.
• Ability to work flexible hours, including evenings, weekends, and holidays, and to stand for extended periods and lift up to 25 pounds.
• POS system experience and luxury sales or eyewear industry experience are preferred.