Optical Retail Specialist - Patient Care & Frame Expert

Eyemart Express; Midwest City (OK); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Health Insurance

Vision Insurance

401k Matching

Disability Insurance

Life Insurance

Licensing support

Job summary

Eyemart Express is seeking a full-time Optical Retail Sales Associate in Midwest City, OK. You will guide patients in selecting frames, lenses, and coatings, while delivering exceptional customer service in a fast-paced optical retail environment.

The role includes processing payments, educating customers on care, and assisting with insurance claims. With competitive earnings potential, you will balance sales goals with knowledge of promotions and policies, maintaining accurate patient files and

Qualifications

• High School Diploma or GED required.
• Optical industry experience is a plus.
• Excellent communication skills, both verbal and written.

Responsibilities

• Provide Exceptional Customer Service
• Stay informed about sales, promotions, and company policies
• Process payments and refunds using our Point of Sale system
• Educate patients on eyeglass care
• Process insurance claims
• Maintain up-to-date product knowledge
• Create and manage patient files with confidentiality in mind
• Take necessary measurements, prepare work orders, and inspect final products for accuracy
• Adjust and repair frames as needed
• Price, stock, and organize merchandise

Skills

Communication

Education

High School Diploma or GED

Job description

Eyemart Express is seeking a full-time Optical Retail Sales Associate in Midwest City, OK. You will guide patients in selecting frames, lenses, and coatings, while delivering exceptional customer service in a fast-paced optical retail environment.

The role includes processing payments, educating customers on care, and assisting with insurance claims. With competitive earnings potential, you will balance sales goals with knowledge of promotions and policies, maintaining accurate patient files and