Full-Time Optical Retail Specialist - Frames, Lenses & Care

Eyemart Express; Michigan; On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Health Insurance

Vision Insurance

401k Matching

Disability Insurance

Life Insurance

Licensing support & advancement

Job summary

Eyemart Express in Comstock Park, MI is seeking an Optical Retail Sales Associate (Full Time) to guide patients in selecting frames, lenses, and coatings while delivering exceptional customer service and maintaining product knowledge.

You will process payments, handle insurance claims, and support store operations with accuracy and confidentiality. This role offers base pay plus incentives and comprehensive benefits within a national optical retailer.

Qualifications

• High School Diploma or GED required.
• Optical industry experience is a plus.
• Excellent communication skills, both verbal and written.

Responsibilities

• Provide Exceptional Customer Service
• Stay informed about sales, promotions, and company policies
• Process payments and refunds using our Point of Sale system
• Educate patients on eyeglass care
• Process insurance claims
• Maintain up-to-date product knowledge
• Create and manage patient files with confidentiality in mind
• Take necessary measurements, prepare work orders, and inspect final products for accuracy
• Adjust and repair frames as needed
• Price, stock, and organize merchandise

Skills

Customer service

Excellent communication skills

Optical industry experience

Education

High School Diploma or GED

Job description

Eyemart Express in Comstock Park, MI is seeking an Optical Retail Sales Associate (Full Time) to guide patients in selecting frames, lenses, and coatings while delivering exceptional customer service and maintaining product knowledge.

You will process payments, handle insurance claims, and support store operations with accuracy and confidentiality. This role offers base pay plus incentives and comprehensive benefits within a national optical retailer.