Optical Retail Sales Specialist - Frames & Lenses

eyemartexpress; San Antonio (TX); On-site; USD 32,000 - 42,000; Full time

Job summary

Eyemart Express in San Antonio, TX, is seeking a full-time Optical Retail Sales Associate. You’ll assist patients in selecting eyeglass frames, lenses, and coatings, ensure accurate prescription data for grinding and coating, and dispense completed glasses to customers.

The role emphasizes exceptional customer service, product knowledge, and accurate transactions in a fast-paced retail environment. Prior optical experience is preferred but not required; training is provided to help you succeed.

Qualifications

• High School Diploma or GED.
• Experience working in retail, customer service, or sales.
• Experience working in the optical industry is preferred.

Responsibilities

• Provide exceptional customer service.
• Maintain knowledge of current sales and promotions as well as policies regarding payment, returns, exchanges.
• Compute and process payment transactions/refunds using in-house Point of Sale system.
• Process insurance claims.
• Maintain up-to-date knowledge of products.
• Create and maintain patient files, following company and HIPAA policies regarding confidentiality.

Skills

Customer service

Retail sales

Communication

Multi-tasking

Attention to detail

Education

High School Diploma or GED

Job description

Eyemart Express in San Antonio, TX, is seeking a full-time Optical Retail Sales Associate. You’ll assist patients in selecting eyeglass frames, lenses, and coatings, ensure accurate prescription data for grinding and coating, and dispense completed glasses to customers.

The role emphasizes exceptional customer service, product knowledge, and accurate transactions in a fast-paced retail environment. Prior optical experience is preferred but not required; training is provided to help you succeed.