Optical Retail Sales Pro — Help People See Better

eyemartexpress; South Portland (ME); On-site; USD 33,000 - 44,000; Full time

Benefits offered by this job

Health Insurance

Vision Insurance

Dental Insurance

401k Matching

Disability Insurance

Life Insurance

Licensing Support

Advancement Opportunities

Job summary

Eyemart Express in South Portland, ME is hiring an Optical Retail Sales Associate full time to guide patients in selecting frames, lenses, and coatings. The role emphasizes outstanding customer service, product knowledge, and accuracy in processing payments and insurance claims.

Compensation includes base pay ($16-$21/hour) plus incentives, with benefits such as health, vision, dental, 401k matching, disability and life insurance, and licensing support.

Qualifications

• High School Diploma or GED required.
• Optical industry experience is a plus.
• Excellent communication skills, both verbal and written.

Responsibilities

• Provide Exceptional Customer Service
• Stay informed about sales, promotions, and company policies
• Process payments and refunds using our Point of Sale system
• Educate patients on eyeglass care
• Process insurance claims
• Maintain up-to-date product knowledge
• Create and manage patient files with confidentiality in mind
• Interpret prescription requirements
• Take necessary measurements, prepare work orders, and inspect final products for accuracy
• Adjust and repair frames as needed
• Price, stock, and organize merchandise

Skills

Customer service

Communication

Education

High School Diploma or GED

Job description

Eyemart Express in South Portland, ME is hiring an Optical Retail Sales Associate full time to guide patients in selecting frames, lenses, and coatings. The role emphasizes outstanding customer service, product knowledge, and accuracy in processing payments and insurance claims.

Compensation includes base pay ($16-$21/hour) plus incentives, with benefits such as health, vision, dental, 401k matching, disability and life insurance, and licensing support.