Optical Retail Sales Associate Houston, TX Area

Eyemart Express; Katy (TX); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Health Insurance

Vision Insurance

Matching 401k

Short-Term and Long-Term Disability

Life Insurance

Paid licensing maintenance

Job summary

Eyemart Express in Katy, Texas, is seeking a Retail Associate to provide exceptional customer service in selecting eyeglass frames, lenses, and coatings. You will ensure accurate measurements and assist in the production process while delivering personalized care.

Join a team dedicated to work-life balance and excellent career advancement opportunities with benefits including health insurance, 401k matching, and fully paid licensing insurance.

Qualifications

• High School Diploma or GED required.
• Optical industry experience is a plus.
• Excellent communication skills are necessary.

Responsibilities

• Guide patients in selecting eyeglasses and lenses.
• Ensure accurate measurements and prescription information.
• Handle payments and process insurance claims.
• Maintain confidentiality while managing patient files.
• Adjust and repair frames as necessary.

Skills

Customer service

Optical expertise

Verbal communication

Organizational skills

Education

High School Diploma or GED

Tools

Point of Sale system

Job description

30 years ago Dr. Barnes founded Eyemart Express to deliver everything a patient needs. It started with one friendly shop in Appleton, WI and has since expanded to over 245 in 42 states. Today, Eyemart Express is celebrated for promptly delivering quality eyewear at great prices, while maintaining great relationships with optometrists and local communities. We’re not like everyone else, with local labs in stores, eye exams and same‑day delivery on glasses — our customers never miss a moment. Now, you can join one of the nation’s top optical retailers and get to improve lives by helping people see better.

Earning Potential: The earning potential for this role is competitive, inclusive of base pay and incentives.

As a Retail Associate, you'll guide patients in selecting eyeglass frames, lenses, and coatings tailored to their needs. You'll ensure accurate measurements and prescription information for our lab technicians, oversee the production process, and provide personalized care when dispensing glasses to patients.

Responsibilities

• Provide Exceptional Customer Service: Use your optical expertise and product knowledge to precisely meet customer needs, ensuring personalized and informed interaction
• Stay informed about sales, promotions, and company policies
• Process payments and refunds using our Point of Sale system
• Educate patients on eyeglass care
• Process insurance claims
• Maintain up-to-date product knowledge
• Create and manage patient files with confidentiality in mind
• Take necessary measurements, prepare work orders, and inspect final products for accuracy
• Adjust and repair frames as needed
• Price, stock, and organize merchandise

Requirements

• High School Diploma or GED
• Optical industry experience is a plus!
• Excellent communication skills, both verbal and written
• Health Insurance
• Vision Insurance
• Matching 401k
• Short-Term and Long-Term Disability
• Life Insurance
• Fully paid benefits to maintain licensing requirements and opportunities for advancement

At Eyemart Express, we’re dedicated to excellence in everything we do. We understand the importance of work‑life balance and strive to be as flexible as possible with scheduling needs to ensure our team members can achieve harmony between work and personal life.

VSP Vision is an equal opportunity employer and gives consideration for employment to qualified applicants without regard to age, gender, race, color, religion, sex, national origin, gender identity, sexual orientation, disability or protected veteran status. We maintain a drug‑free workplace and perform pre‑employment substance abuse testing.