Optical Retail Sales Associate Houston, TX Area

eyemartexpress; Baytown (TX); On-site; USD 26,000 - 38,000; Full time

Benefits offered by this job

Health insurance

Vision insurance

Dental insurance

401k matching

Disability insurance (short & long)

Life insurance

Licensing support & advancement

Job summary

Eyemart Express in Baytown, TX is seeking an Optical Retail Sales Associate to guide patients in selecting frames, lenses, and coatings that fit their needs. You will verify prescriptions, coordinate with lab technicians, and ensure accurate measurements for quality eyewear.

The role emphasizes high-quality customer service, product knowledge, and accurate documentation, with comprehensive benefits and opportunities for advancement.

Qualifications

• High School Diploma or GED required.
• Optical industry experience is a plus.
• Excellent communication skills, both verbal and written.

Responsibilities

• Guide patients in selecting eyeglass frames, lenses, and coatings tailored to their needs.
• Ensure accurate measurements and prescription information for the lab technicians.
• Oversee the production process and dispense glasses to patients with personalized care.
• Process payments and refunds using the Point of Sale system.
• Educate patients on eyeglass care and proper maintenance.
• Process insurance claims and maintain up-to-date product knowledge.
• Create and manage patient files with confidentiality in mind.
• Interpret prescription requirements and take necessary measurements.

Skills

Customer service

Communication skills

Eye care knowledge

Product knowledge

Education

High School Diploma or GED

Job description

Optical Retail Sales Associate Full Time

30 years ago Dr. Barnes founded Eyemart Express to deliver everything a patient needs. It started with one friendly shop in Appleton, WI and has since expanded to over 245 in 42 states. Today, Eyemart Express is celebrated for promptly delivering quality eyewear at great prices, while maintaining great relationships with optometrists and local communities. We’re not like everyone else, with local labs in stores, eye exams and same-day delivery on glasses — our customers never miss a moment. Now, you can join one of the nation’s top optical retailers and get to improve lives by helping people see better.

Earning Potential: The earning potential for this role is competitive, inclusive of base pay and incentives.

As a Retail Associate, you'll guide patients in selecting eyeglass frames, lenses, and coatings tailored to their needs. You'll ensure accurate measurements and prescription information for our lab technicians, oversee the production process, and provide personalized care when dispensing glasses to patients.

Responsibilities

• Provide Exceptional Customer Service: Use your optical expertise and product knowledge to precisely meet customer needs, ensuring personalized and informed interaction
• Stay informed about sales, promotions, and company policies
• Process payments and refunds using our Point of Sale system
• Educate patients on eyeglass care
• Process insurance claims
• Maintain up-to-date product knowledge
• Create and manage patient files with confidentiality in mind
• Interpret prescription requirements
• Take necessary measurements, prepare work orders, and inspect final products for accuracy
• Adjust and repair frames as needed
• Price, stock, and organize merchandise

Requirements

• High School Diploma or GED
• Optical industry experience is a plus!
• Excellent communication skills, both verbal and written

Benefits

• Health Insurance
• Vision Insurance
• Dental Insurance
• Matching 401k
• Short-Term and Long-Term Disability
• Life Insurance
• Fully paid benefits to maintain licensing requirements and opportunities for advancement

At Eyemart Express, we're dedicated to excellence in everything we do. We understand the importance of work-life balance and strive to be as flexible as possible with scheduling needs to ensure our team members can achieve harmony between work and personal life.

This posting provides an overview of the role. A full job description will be provided upon hire.

VSP Vision is an equal opportunity employer and gives consideration for employment to qualified applicants without regard to age, gender, race, color, religion, sex, national origin, gender identity, sexual orientation, disability or protected veteran status. We maintain a drug‑free workplace and perform pre‑employment substance abuse testing.