Optical Retail Sales Associate FT Salisbury, MD #246

Eyemart Express; Salisbury (MD); On-site; USD 32,000 - 44,000; Full time

Benefits offered by this job

Health Insurance

Vision Insurance

401k Match

Short-Term Disability

Long-Term Disability

Life Insurance

Licensing support & advancement

Job summary

Eyemart Express in Salisbury, MD is hiring an Optical Retail Sales Associate for a full-time role. You will guide patients in choosing frames, lenses, and coatings while delivering outstanding service. Responsibilities include handling payments, processing insurance claims, and staying knowledgeable about products.

Excellent communication is essential, with a high school diploma or GED required. Optical experience is a plus, and opportunities for advancement exist within a supportive team.

Qualifications

• High School Diploma or GED.
• Optical industry experience is a plus.
• Excellent verbal and written communication skills.

Responsibilities

• Guide patients in selecting frames, lenses, and coatings.
• Provide exceptional customer service.
• Process payments and refunds using POS.
• Educate patients on eyeglass care.
• Process insurance claims.
• Maintain up-to-date product knowledge.
• Take measurements and prepare work orders.
• Inspect final products for accuracy.
• Adjust and repair frames as needed.
• Price and stock merchandise.

Skills

Customer service

Communication

Eyewear knowledge

Education

HS Diploma/GED

Tools

Point of Sale

Job description

Optical Retail Sales Associate FT Salisbury, MD #246

Optical Retail Sales Associate Full Time

30 years ago Dr. Barnes founded Eyemart Express to deliver everything a patient needs. It started with one friendly shop in Appleton, WI and has since expanded to over 245 in 42 states. Today, Eyemart Express is celebrated for promptly delivering quality eyewear at great prices, while maintaining great relationships with optometrists and local communities. We're not like everyone else, with local labs in stores, eye exams and same-day delivery on glasses — our customers never miss a moment. Now, you can join one of the nation's top optical retailers and get to improve lives by helping people see better.

Earning Potential: The earning potential for this role is competitive, inclusive of base pay and incentives.

As a Retail Associate, you'll guide patients in selecting eyeglass frames, lenses, and coatings tailored to their needs.

Responsibilities

• Provide Exceptional Customer Service
• Stay informed about sales, promotions, and company policies
• Process payments and refunds using our Point of Sale system
• Educate patients on eyeglass care
• Process insurance claims
• Maintain up-to-date product knowledge
• Create and manage patient files with confidentiality in mind
• Take necessary measurements, prepare work orders, and inspect final products for accuracy
• Adjust and repair frames as needed
• Price, stock, and organize merchandise

Requirements

• High School Diploma or GED
• Optical industry experience is a plus!
• Excellent communication skills, both verbal and written

Benefits

• Health Insurance
• Vision Insurance
• Matching 401k
• Short-Term and Long-Term Disability
• Life Insurance
• Fully paid benefits to maintain licensing requirements and opportunities for advancement

At Eyemart Express, we're dedicated to excellence in everything we do. We understand the importance of work-life balance and strive to be as flexible as possible with scheduling needs to ensure our team members can achieve harmony between work and personal life.

This posting provides an overview of the role. A full job description will be provided upon hire.

For roles that are remote (i.e., Work From Home (WFH)) or hybrid (i.e., partial onsite at a VSP location and WFH), must demonstrate a high level of engagement in virtual environments, including maintaining camera presence during meetings to support effective communication and team alignment.

VSP Vision is an equal opportunity employer and gives consideration for employment to qualified applicants without regard to age, gender, race, color, religion, sex, national origin, gender identity, sexual orientation, disability or protected veteran status. We maintain a drug-free workplace and perform pre-employment substance abuse testing.