Optical Retail Sales Associate PT Green Bay, WI #005

Eyemart Express; Ashwaubenon (WI); Presencial; USD 22 000 - 26 000; Tempo parcial

Resumo da oferta

Eyemart Express is seeking an Optical Retail Sales Associate for a part-time position in Ashwaubenon, WI. You will deliver exceptional customer service, promote current deals, and process transactions and insurance claims accurately.

Experience in retail or sales is preferred; optical industry experience is welcome but not required, as training is provided. The role emphasizes HIPAA-compliant patient handling and strong product knowledge.

Qualificações

• High School Diploma or GED required.
• Experience in retail, customer service, or sales preferred.
• Optical industry experience a plus, training provided.

Responsabilidades

• Provide exceptional customer service to patients.
• Keep up-to-date on current sales and promotions.
• Process transactions and refunds accurately.
• Process insurance claims efficiently.
• Maintain thorough product knowledge.
• Create and maintain patient files in line with HIPAA.
• Assess patient needs and preferences.
• Take measurements when needed.
• Prepare work orders for the lab.
• Select correct lenses per work order specifications.
• Inspect final product for accuracy.
• Adjust/repair damaged frames as required.
• Price and stock merchandise; keep displays neat.

Conhecimentos

Customer service

Sales

Promotions

Transaction processing

Insurance claims

Product knowledge

HIPAA compliance

Patient assessment

Measurements

Work orders

Lens selection

Product inspection

Repairs

Merchandise management

Formação académica

High School Diploma or GED

Descrição da oferta de emprego

Optical Retail Sales Associate Part Time

30 years ago Dr. Barnes founded Eyemart Express to deliver everything a patient needs. It started with one friendly shop in Appleton, WI, and has since expanded to over 245 stores in 42 states. Today, Eyemart Express is celebrated for promptly delivering quality eyewear at great prices, while maintaining great relationships with optometrists and local communities. We're not like everyone else—with local labs in stores, eye exams, and same-day delivery on glasses—our customers never miss a moment. Now, you can join one of the nation's top optical retailers and help improve lives by helping people see better.

Earning Potential: The earning potential for this role is competitive, inclusive of base pay ($16-$19) and incentives.

Responsibilities

• Customer Service: Provide exceptional customer service to all patients.
• Sales and Promotions: Maintain knowledge of current sales and promotions.
• Transaction Processing: Compute and process payment transactions/refunds.
• Insurance Claims: Process insurance claims efficiently.
• Product Knowledge: Maintain up-to-date knowledge of products.
• Patient Files: Create and maintain patient files, following company and HIPAA policies.
• Patient Assessment: Assess and interpret patient's needs/wants.
• Measurements: Take necessary measurements.
• Work Orders: Prepare work orders for the lab.
• Lens Selection: Pull correct lenses according to work order specifications.
• Product Inspection: Inspect the final product for accuracy.
• Adjustments and Repairs: Adjust/repair damaged frames.
• Merchandise Management: Price, stock, and straighten merchandise.

Requirements

• High School Diploma or GED.
• Experience working in retail, customer service, or sales.
• Experience working in the optical industry is preferred but not required. We are willing to train.

At Eyemart Express, we're dedicated to excellence in everything we do. We understand the importance of work-life balance and strive to be as flexible as possible with scheduling needs to ensure our team members can achieve harmony between work and personal life.

This posting provides an overview of the role. A full job description will be provided upon hire.

For roles that are remote (i.e., Work From Home (WFH)) or hybrid (i.e., partial onsite at a VSP location and WFH), must demonstrate a high level of engagement in virtual environments, including maintaining camera presence during meetings to support effective communication and team alignment.

VSP Vision is an equal opportunity employer and gives consideration for employment to qualified applicants without regard to age, gender, race, color, religion, sex, national origin, gender identity, sexual orientation, disability or protected veteran status. We maintain a drug-free workplace and perform pre-employment substance abuse testing.