Optical Retail Sales Associate FT Grand Forks, ND #186

Eyemart Express; Grand Forks (ND); On-site; USD 26,000 - 36,000; Full time

Benefits offered by this job

Health Insurance

Vision Insurance

401k

Disability Insurance

Life Insurance

Licensing Support

Job summary

Eyemart Express in Grand Forks, ND is hiring a Full Time Optical Retail Sales Associate to help patients choose frames, lenses and coatings while delivering excellent service. Responsibilities include processing payments, educating patients on eyewear care, handling insurance claims, staying current on promotions, and maintaining product knowledge to assist with eyewear selections and measurements.

We offer competitive base pay with incentives and a benefits package including health and vision

Qualifications

• High School Diploma or GED required.
• Optical industry experience is a plus.
• Excellent communication skills, both verbal and written.

Responsibilities

• Provide exceptional customer service.
• Stay informed about sales, promotions, and company policies.
• Process payments and refunds using our Point of Sale system.
• Educate patients on eyeglass care.
• Process insurance claims.
• Maintain up-to-date product knowledge.
• Create and manage patient files with confidentiality in mind.
• Take necessary measurements, prepare work orders, and inspect final products for accuracy.
• Adjust and repair frames as needed.
• Price, stock, and organize merchandise.

Skills

Customer service

Communication

Education

High School Diploma or GED

Tools

Point of Sale (POS)

Job description

Optical Retail Sales Associate FT Grand Forks, ND #186

Optical Retail Sales Associate Full Time

30 years ago Dr. Barnes founded Eyemart Express to deliver everything a patient needs. It started with one friendly shop in Appleton, WI and has since expanded to over 245 in 42 states. Today, Eyemart Express is celebrated for promptly delivering quality eyewear at great prices, while maintaining great relationships with optometrists and local communities. We're not like everyone else, with local labs in stores, eye exams and same‑day delivery on glasses — our customers never miss a moment. Now, you can join one of the nation's top optical retailers and get to improve lives by helping people see better.

Earning Potential: The earning potential for this role is competitive, inclusive of base pay and incentives.

As a Retail Associate, you'll guide patients in selecting eyeglass frames, lenses, and coatings tailored to their needs.

Responsibilities

• Provide Exceptional Customer Service
• Stay informed about sales, promotions, and company policies
• Process payments and refunds using our Point of Sale system
• Educate patients on eyeglass care
• Process insurance claims
• Maintain up-to-date product knowledge
• Create and manage patient files with confidentiality in mind
• Take necessary measurements, prepare work orders, and inspect final products for accuracy
• Adjust and repair frames as needed
• Price, stock, and organize merchandise

Requirements

• High School Diploma or GED
• Optical industry experience is a plus!
• Excellent communication skills, both verbal and written

• Health Insurance
• Vision Insurance
• Matching 401k
• Short-Term and Long-Term Disability
• Life Insurance
• Fully paid benefits to maintain licensing requirements and opportunities for advancement

At Eyemart Express, we're dedicated to excellence in everything we do. We understand the importance of work-life balance and strive to be as flexible as possible with scheduling needs to ensure our team members can achieve harmony between work and personal life.

If you're ready to join a company that values excellence, invests in your future, and respects your need for balance.

This posting provides an overview of the role. A full job description will be provided upon hire.

For roles that are remote (i.e., Work From Home (WFH)) or hybrid (i.e., partial onsite at a VSP location and WFH), must demonstrate a high level of engagement in virtual environments, including maintaining camera presence during meetings to support effective communication and team alignment.

VSP Vision is an equal opportunity employer and gives consideration for employment to qualified applicants without regard to age, gender, race, color, religion, sex, national origin, gender identity, sexual orientation, disability or protected veteran status. We maintain a drug‑free workplace and perform pre‑employment substance abuse testing.