Optical Retail Manager FT Johnston, IA #304

Eyemart Express; Johnston (IA); Presencial; USD 40.000 - 64.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health Insurance

Vision Insurance

401k Matching

Disability Insurance

Life Insurance

Licensing support and advancement

Descripción de la vacante

Eyemart Express in Johnston, IA is seeking a Retail Manager to lead store operations, drive sales, and ensure excellent customer service. You will oversee staff, merchandising, and daily administrative tasks to support store performance and patient satisfaction.

The role emphasizes hands-on leadership, policy enforcement, and collaboration with the General Manager to maintain high standards and a positive shopping environment.

Formación

• High School Diploma or GED required.
• Experience in retail, customer service, or sales.
• Experience in optical industry preferred.

Responsabilidades

• Store Presence: ensure a manager or lead associate is on duty at all times.
• Performance Management: maintain store sales goals at or above company standards.
• Patient Relations: ensure total patient satisfaction and resolve complaints.
• Policy Enforcement: act as Eyemart's ambassador by following and enforcing all company policies.
• Inventory Control: receive stock and maintain merchandising; conduct monthly inventory.
• Leadership: manage sales, merchandising, and customer experience plus some admin tasks.

Conocimientos

Retail sales

Customer service

Leadership

Educación

High School Diploma or GED

Descripción del empleo

Optical Retail Manager FT Johnston, IA #304

Company Overview: 30 years ago Dr. Barnes founded Eyemart Express to deliver everything a patient needs. It started with one friendly shop in Appleton, WI, and has since expanded to over 245 stores in 42 states. Today, Eyemart Express is celebrated for promptly delivering quality eyewear at great prices, while maintaining great relationships with optometrists and local communities. We're not like everyone else—with local labs in stores, eye exams, and same-day delivery on glasses—our customers never miss a moment. Now, you can join one of the nation's top optical retailers and help improve lives by helping people see better.

Earning Potential: The earning potential for this role is competitive, inclusive of base pay and incentives.

Job Description: Under the direction of the General Manager, the Retail Manager will ensure that all customers who enter the store are professionally assisted with the purchase of eyewear. This leadership role encompasses sales, merchandising, and customer experience, as well as some administrative responsibilities.

Responsibilities:

Store Presence: Ensure a manager or designated lead associate is on duty at all times.

Performance Management: Ensure all employees use the "lifestyle" selling approach. Maintain store sales goals at or above company standards.

Patient Relations: Ensure total patient satisfaction and resolve any patient complaints.

Policy Enforcement: Act as Eyemart's ambassador by following and enforcing all company policies.

Inventory Control: Receive stock, maintain proper merchandising, conduct monthly inventory.

Requirements:

High School Diploma or GED.

Experience working in retail, customer service, or sales.

Experience working in the optical industry is preferred.

Health Insurance

Vision Insurance

Matching 401k

Short-Term and Long-Term Disability

Life Insurance

Fully paid benefits to maintain licensing requirements and opportunities for advancement

At Eyemart Express, we're dedicated to excellence in everything we do. We understand the importance of work-life balance and strive to be as flexible as possible with scheduling needs to ensure our team members can achieve harmony between work and personal life.

This posting provides an overview of the role. A full job description will be provided upon hire.

For roles that are remote (i.e., Work From Home (WFH)) or hybrid (i.e., partial onsite at a VSP location and WFH), must demonstrate a high level of engagement in virtual environments, including maintaining camera presence during meetings to support effective communication and team alignment.

VSP Vision is an equal opportunity employer and gives consideration for employment to qualified applicants without regard to age, gender, race, color, religion, sex, national origin, gender identity, sexual orientation, disability or protected veteran status. We maintain a drug-free workplace and perform pre-employment substance abuse testing.