Optical Manager NL1 - Sam's Club

Sam's Club; Kenosha (WI); On-site; USD 10,000 - 60,000; Part time

Job summary

A leading retail company is seeking an Optical Manager for their Vision Center in Kenosha, WI. This role involves driving sales, ensuring compliance, and providing excellent customer service while overseeing associates. Ideal candidates will possess strong leadership and optical experience, promoting a collaborative workspace focused on customer satisfaction.

Benefits

Health benefits including medical, vision, and dental coverage

401(k) plan and company-paid life insurance

Paid time off benefits include PTO, parental leave, and family care leave

Company discounts and education benefits including tuition coverage

Qualifications

• Completion of 2 or more years of college or equivalent retail and supervisory experience.
• Optical experience valued, with emphasis on customer service skills.

Responsibilities

• Drive sales in the Vision Center through effective merchandise presentation and community outreach.
• Provide supervision and development for associates, ensuring compliance with operational policies.
• Uphold customer service and quality standards in eyewear provision.

Skills

Customer service

Sales management

Team leadership

Education

Completion of 2 or more years of college

1 years retail experience

1 years supervisory experience

1 years optical experience

Job description

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This range is provided by Sam's Club. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$27.00/hr - $37.00/hr

Position Summary...

What you'll do...

Drives sales in the Vision Center by ensuring effective merchandise presentation including accurate and competitive pricing proper signing and in stock and inventory levels budgeting and forecasting sales and assessing economic trends and community needs

Models enforces and provides direction and guidance to Associates on proper Customer, Member service approaches and techniques to ensure Customer, Member needs complaints and issues are successfully resolved within Company guidelines and standards. Oversees the implementation of and participates in community outreach programs and encourages Associates to serve as good members of the community

Ensures compliance with Company and legal policies procedures and regulations for the Vision Center by analyzing and interpreting reports implementing and monitoring asset protection and safety controls overseeing safety operational and quality assurance reviews developing and implementing action plans to improve performance providing direction and guidance on executing Company programs and strategic initiatives and directing the Vision Center Associates in ensuring confidentiality of information documentation and assigned records

Provides supervision and development opportunities for Associates in the Vision Center by hiring training mentoring assigning duties providing recognition and promoting a belonging mindset in the workplace

Ensures the provision of quality eyewear by consulting with and educating Members, Customers selecting products based on Member, Customer needs obtaining measurements verifying prescriptions maintaining confidential information performing minor frame repair and maintaining Optical equipment

Upholds the Company's Open Door Policy: by meeting with Associates and listening to concerns researching issues reviewing Company policies and procedures and suggesting resolution for Associates Coordinates completes and oversees job-related activities and assignments by developing and maintaining relationships with key stakeholders supporting plans and initiatives to meet customer and business needs identifying and communicating goals and objectives building accountability for and measuring progress in achieving results identifying and addressing improvement opportunities and demonstrating adaptability and promoting continuous learning Provides supervision and development opportunities for associates by hiring and training mentoring assigning duties providing recognition and promoting a belonging mindset in the workplace Ensures compliance with company policies and procedures and supports company mission values and standards of ethics and integrity by implementing related action plans utilizing and supporting the Open Door Policy: and providing direction and guidance on applying these in executing business processes and practices

Respect the individual: Builds high performing teams embraces differences in people cultures ideas and experiences creates a workplace where associates feel seen supported and connected through a culture of belonging creates opportunities for all associates to thrive and perform.

Respect the individual: Works collaboratively builds strong and trusting relationships communicates with impact energy and positivity to motivate and influence.

Respect the individual: Attracts and retains the best talent empowers and develops talent and recognizes others contributions and accomplishments

Act with Integrity: Maintains and promotes the highest standards of integrity ethics and compliance models the Walmart values to support and foster our culture holds oneself and others accountable supports Walmart's goal of becoming a regenerative company by making a positive impact for associates customers members and the world around us by creating a sense of belonging eliminating waste participating in local giving

Act with Integrity: Acts in a selfless manner and is consistently humble self-aware honest fair and transparent

Serve Our Customers and Members Delivers results while putting the customer first considers and adapts to how where and when customers shop and applies the EDLP and EDLC business models to all plans

Serve Our Customers and Members Makes decisions based on data insights and analysis balances short and long-term priorities and considers our customers fellow associates shareholders suppliers business partners and communities when making plans

Strive for Excellence: Displays curiosity and a desire to learn takes calculated risks demonstrates courage and resilience and encourages learning from mistakes

Strive for Excellence: Drives continuous improvements adopts and encourages the use of new technologies and skills and supports others through change

At Sam's Club, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet!

• Health benefits include medical, vision and dental coverage
  
  

• Financial benefits include 401(k), stock purchase and company-paid life insurance
  
  

• Paid time off benefits include PTO, parental leave, family care leave, bereavement, jury duty, and voting. You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable.
  
  

For information about PTO, see https://one.walmart.com/notices.

• Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.
  
  

Live Better U is a company paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.



Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.



For Information About Benefits And Eligibility, See One.Walmart.



The hourly wage range for this position is $27.00-$37.00*

• The actual hourly rate will equal or exceed the required minimum wage applicable to the job location.
  
  

Additional compensation in the form of premiums may be paid in amounts ranging from $0.35 per hour to $3.00 per hour in specific circumstances. Premiums may be based on schedule, facility, season, or specific work performed. Multiple premiums may apply if applicable criteria are met.









Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Minimum Qualifications: Completion of 2 or more years' of college OR 1 year’s retail experience and 1 year’s supervisory experience OR 2 years’ general work experience including 1 year’s optical experience.

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Supervising Associates

Primary Location...

3300 Brumback Blvd, Kenosha, WI 53144-4815, United States of America

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Part-time

Job function

• Job function

  Engineering and Information Technology

• Industries

  Retail

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