Optical Lab Technician - Milwaukie, OR

Eyehealth-Northwest-; Portland (OR); On-site; USD 42,000 - 54,000; Full time

Job summary

Eyehealth-Northwest- in Portland is seeking a lab technician responsible for the production, fabrication and finishing of optical lenses into frames. You will repair and adjust damaged lenses and frames, and ensure world-class customer service to patients.

You will operate cutting, polishing, grinding, or coating machines, mount lenses, calibrate equipment, keep the lab clean, and coordinate with opticians and front office staff.

Qualifications

• Must possess basic math skills.
• Knowledge and understanding of optical terminology.
• Ability to communicate clearly and concisely, both orally and in writing.
• Detail oriented with ability to follow through on the completion of work with quality results.
• Flexible work schedule, including evenings and weekends.
• Ability to use precision tools as required to perform the functions of the job.

Responsibilities

• Produce, fabricate and finish optical lenses into frames.
• Repair and adjust damaged lenses and frames.
• Mount and secure lens blanks in holding tools or chucks of cutting, polishing, grinding, or coating machines.
• Maintain a clean and orderly lab environment.
• Coordinate work with opticians and front office staff for timely, accurate services.
• Perform calibrations and tests for each machine and monitor automated machinery.
• Ensure compliance with HIPAA and OSHA and company policies.
• Assist with training and orientation of other practice employees.

Skills

Basic math

Optical terminology

Attention to detail

Clear communication

Teamwork

Flexibility

Precision tools

Education

High school diploma or equivalent

Tools

Precision tools

Job description

SummaryResponsible for the production, fabrication and finishing of optical lenses into frames. Repair and adjust damaged lenses and frames. Perform quality work in an efficient and timely manner. Coordinate work with opticians and other coworkers to ensure World Class customer service to patients.Supervisory ResponsibilitiesThis position does not have supervisory responsibility but will assist with orientation and training of other practice employees.Primary Duties and ResponsibilitiesFollow guidelines and procedures for all tasks, machine operations and maintenance.Move work through your station(s) in a timely manner to the next step in production, paying special attention to priority tags and work ticket information to ensure correct routing.Mount and secure lens blanks or optical lenses in holding tools or chucks of cutting, polishing, grinding, or coating machines.Maintain a sense of urgency to keep work moving through the lab, minimizing distractions to keep focus on accuracy and quality.Coordinate work with coworkers, supervisor and front office staff to ensure services and products are appropriate and performed in an efficient, timely and accurate manner.Analyze work tickets to determine jobs that may need special handling or different procedures.Keep work area clean and orderly.Ensure equipment and machinery is in good working condition; perform minor maintenance and repair.Monitor the automated machinery in your area and address any issues right away, notifying appropriate coworkers and supervisors.Perform appropriate calibrations and tests as required for each machine.Perform work in compliance with company policy, department procedures and regulatory requirements, including HIPPA and OSHA.Inform supervisor in a timely when supplies are running low for any task or maintenance.Cross train outside of main area of responsibility to fill in when staffing and work volumeOther duties which may be necessary or desirable to serve the patient and support the success of the department or the company overall.Level IIProficiency in Level I duties and responsibilities.Proficient in 90% of the functions of at least two departments.Able to oversee the functioning of those departments when the lab manager is unavailable.Able to do basic assessment of machine issues in those areas and to escalate to the appropriate vendor/tech.Takes initiative in the maintenance and problem solving of machine and/or procedure challenges.Able to assist lab manager with trainingLeads by example in production, attendance and attitude.Level IIIProficiency in Level II duties and responsibilities.Proficient in 90% of the functions in all three departments.Able to oversee the functioning of those departments when the lab manager is unavailable.Able to do more in depth analysis of machine issues.Able to assist lab manager with trainingLeads by example in production/, attendance and attitude.Education and/or Experience; Certificates, Licenses, and Registrations (Minimum Requirements)High school diploma or equivalent.Minimum of one year experience preferred.An equivalent combination of education, experience and training that would provide the knowledge, skills and abilities required for the successful performance of the essential job duties.Necessary Knowledge, Skills and AbilitiesMust possess basic math skills.Knowledge and understanding of optical terminology.Ability to keep current and maintain knowledge base of products and services available to patients.Ability to work cooperatively and interact in a professional and respectful manner with physicians, coworkers and vendors.Ability to address concerns and complaints and cooperatively resolve problemsAbility to communicate clearly and concisely, both orally and in writing.Must be detail oriented with ability to follow through on the completion of work with quality results.Ability to work a flexible work schedule, including evenings and weekends.Ability to use precision tools as required to perform the functions of the job.Physical Demands / Work EnvironmentThis position requires fine manual/finger dexterity and near vision as necessary to perform daily job duties.Majority of work is performed in a lab setting.Exposure to high levels of noise in a well-lit, well-ventilated and moderately paced environment.Frequently required to sit and/or stand for extended periods of time.Occasionally required to reach with hands and arms; lift, push, pull and/or carry objects up to 20 pounds.Reasonable AccommodationsTo perform this job successfully, an individual must be able to perform each essential function satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.EHN believes that each employee makes a significant contribution to our overall success. That contribution should not be limited by assigned responsibilities. This job description is designed to outline primary functions, qualifications and job scope, but is not intended to limit the employee or EHN to only those job functions identified. EHN expects each employee to offer his or her services wherever and whenever necessary to ensure superior customer service, quality patient care, and the success of our business.