Lab Technician

Lens Source Optical Lab; Wabash (IN); On-site; USD 32,000 - 42,000; Full time

Job summary

Lens Source Optical Lab (LSOL) is seeking a meticulous Technician to join the Finish Side department. You will manage workflow, balance jobs, and insert lenses into frames, ensuring accuracy and efficiency in a fast-paced environment.

The ideal candidate has a high school diploma, strong communication skills, and a proven ability to maintain organization while supporting lab operations, customer service, and shipping functions. HIPAA compliance is a must.

Qualifications

• High school diploma or equivalent required.
• Prior experience in a fast-paced environment preferred.
• Experience delivering high-level customer service preferred.
• HIPAA confidentiality compliance knowledge preferred.

Responsibilities

• Maintain, balance and prioritize jobs in Finish Side.
• Inventory control - picking and receiving.
• Order management - data entry and processing.
• Perform Check In, Layout, Insert, and Check Out functions in Finish Side.
• Assist finish production lead through effective communication.
• Maintain organized and clean work area and equipment.
• Support lab, customer service, and Shipping & Receiving.

Skills

Interpersonal communication

Written communication

Verbal communication

Detail oriented

Organization skills

Proactive attitude

Customer service

Education

High school diploma or equivalent

Job description

Position Summary:

A Technician in our Lens Source Optical Lab (LSOL) is responsible for managing and controlling work within the Finish Side department. This includes determining workflow of job trays and inserting lenses into frames.

ESSENTIAL RESPONSIBILITES:

• Maintain, balance and prioritize jobs while working in a fast-paced environment.
• Inventory Control - Picking and Receiving
• Order Management - Data Entry and Processing
• Perform work in the Check In, Layout, Insert, and Check Out functions within the Finish Side department at any given time.
• Provide assistance to the finish production lead through effective communication.
• Maintain organized and clean work area, including equipment.
• Maintains compliance with the organization's confidentiality policy in accordance to the Health Insurance Portability and Accountability Act (HIPAA).
• Monitors MWEC processes to ensure compliance with the organization's policies and with the guidelines set by relevant regulatory agencies.
• This position will help support the lab, customer service, and Shipping & Receiving.

EDUCATION AND/OR EXPERIENCE:

• High school graduate, or equivalent

COMPETENCIES:

• Excellent interpersonal, written, and verbal communication skills.
• Detail oriented with strong organizational skills.
• Quality of work reflects efficiency and accuracy.
• Proactive, adaptable, with the ability to work under pressure to accomplish projects and meet deadlines in a fast paced environment.
• Brings a fun, positive and good attitude to work every day; engages other team members to create a positive team atmosphere.
• Ability to obtain knowledge and skills on the job or through educational courses.
• Strong commitment to helping people succeed.

PHYSICAL DEMANDS AND WORK ENVIRONMENT (per ADA guidelines):

• Physical Activity: Reaching, Standing, Walking, Fingering, Grasping, Feeling, Talking, Hearing, Repetitive motion.
• Physical Requirements: Medium work. Exerting up to 50 pounds of force occasionally, and/or up to 30 pounds of forced frequently, and/or up to 10 pounds of force constantly to move objects.
• Visual Acuity: The worker is required to have visual acuity to determine the accuracy, neatness, and thoroughness of the work assigned.
• Work Conditions:
• The worker is subject to noise. There is sufficient noise to cause the worker to shout in order to be heard above ambient noise level.
• The worker is subject to hazards. Includes a variety of physical conditions, such as proximity to moving mechanical parts, moving vehicles, electrical current, exposure to high heat or exposure to chemicals.

Qualifications

Experience

Preferred

The ideal candidate will also have experience delivering high-level customer service.

Previous experience working in a fast-paced environment.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.