Optical Dispenser and Eyewear Fitting Specialist

Kaiser Permanente; San Francisco (CA); On-site; USD 42,000 - 56,000; Full time

Job summary

Kaiser Permanente is seeking an Optical Dispenser to manage dispensing and optical activities under supervision. Responsibilities include fitting eyewear, bench work, and clerical duties to meet patient needs while ensuring compliance with ANSI Z80 standards.

The role requires at least 4 years of experience as an Optical Dispenser, strong customer service, and proficiency with prescription entry and lab coordination.

Qualifications

• 4 years as an Optical Dispenser (Optician).
• Excellent customer service skills.
• Ability to enter prescriptions into a computerized system and place eyeglass orders.
• Willingness to read simple instructions and memos; communicate effectively with customers and staff.

Responsibilities

• Assist patient with selection of eyewear and fit glasses.
• Take facial measurements and adjust eyewear for proper fit.
• Enter prescriptions and sales information into the computerized system.
• Verify Optical Benefit coverage and process orders.
• Perform bench work: cutting, edging, dyeing, mounting lenses; repair frames as needed.
• Maintain inventory of frames and accessories; liaise with lab.
• Provide customer service and floor coordination.

Skills

Customer service

Prescription entry

Communication

Education

High School Diploma/GED

Tools

Computerized system

Job description

Kaiser Permanente is seeking an Optical Dispenser to manage dispensing and optical activities under supervision. Responsibilities include fitting eyewear, bench work, and clerical duties to meet patient needs while ensuring compliance with ANSI Z80 standards.

The role requires at least 4 years of experience as an Optical Dispenser, strong customer service, and proficiency with prescription entry and lab coordination.