Optical Center Manager: Lead Growth & Customer Service

Walmart; Moraine (OH); On-site; USD 45,000 - 63,000; Full time

Benefits offered by this job

Health benefits

401(k)

Stock purchase plan

Life insurance

Paid time off

Live Better U education benefit

Employee discounts

Job summary

Walmart in Moraine, OH is seeking an experienced Optical Department Supervisor to lead merchandising, pricing, inventory, and patient services in the Vision Center. You will oversee measurements, fittings, and contact lens education under optometric supervision, while building a high-performing team.

The role emphasizes HIPAA-compliant documentation, staff development, and strong community relations, with competitive pay and comprehensive benefits including health, retirement, and education

Qualifications

• Completion of 2+ years of college
• 1 year retail experience and 1 year supervisory experience
• 2 years general work experience, including 1 year optical experience
• High School diploma or equivalent
• Meets eligibility to work in the Vision Center, minimum age 18, certification and ABO where required
• Active state licensure
• Active ABO

Responsibilities

• Lead department sales growth through merchandising, pricing accuracy, inventory oversight, and seasonal execution.
• Forecasts sales trends and aligns product assortments with customer needs, community demographics, and local patterns.
• Maintains HIPAA compliance and accurate, secure documentation.
• Lead optical team through hiring, training, and performance management.
• Oversee eyewear measurements, fittings, and contact lens education under supervision.
• Coordinate with labs, suppliers, and optometrists on product status and corrective actions.

Skills

Leadership

Retail exp

Supervisory exp

Customer service

Communication

HIPAA knowledge

Education

Some college

High School diploma or equivalent

Tools

EHR systems

Job description

Walmart in Moraine, OH is seeking an experienced Optical Department Supervisor to lead merchandising, pricing, inventory, and patient services in the Vision Center. You will oversee measurements, fittings, and contact lens education under optometric supervision, while building a high-performing team.

The role emphasizes HIPAA-compliant documentation, staff development, and strong community relations, with competitive pay and comprehensive benefits including health, retirement, and education