Optical Care Specialist - Frames, Lenses & Patient Services

Walmart; Peoria (IL); On-site; USD 2,755,000 - 3,857,000; Full time

Benefits offered by this job

Health benefits

401(k) plan

Stock purchase program

Paid time off

Education benefits (Live Better U)

Job summary

Walmart EyeCare in Peoria, IL is seeking an Optical Associate to stock, sell, and support the eyewear and contact lens services across our Optical area.

You will measure pupillary distance, verify prescriptions, perform frame adjustments, process orders, and assist patients with doctor services where applicable. This role offers a competitive hourly wage with comprehensive benefits and opportunities for growth within Walmart’s Optical department.

Qualifications

• Customer service experience in retail or healthcare settings.
• Excellent communication and interpersonal skills.
• Ability to follow HIPAA and company policies.

Responsibilities

• Stock and present merchandise; maintain organized displays.
• Assist members with eyewear purchases, measure pupillary distance, and verify prescription data.
• Perform frame adjustments, repairs, and final eyewear inspection.
• Process sales and payments using POS and handle exchanges.
• Support OD services and coordinate with labs for orders and updates.
• Maintain HIPAA-compliant records and assist with appointments as needed.

Skills

Customer service

Retail experience

Communication skills

HIPAA compliance understanding

Education

High school diploma or GED

Job description

Walmart EyeCare in Peoria, IL is seeking an Optical Associate to stock, sell, and support the eyewear and contact lens services across our Optical area.

You will measure pupillary distance, verify prescriptions, perform frame adjustments, process orders, and assist patients with doctor services where applicable. This role offers a competitive hourly wage with comprehensive benefits and opportunities for growth within Walmart’s Optical department.