Optical Associate, Non-Certified – Sam’s Club

Walmart Inc.; Santa Fe (NM); On-site; USD 25,000 - 36,000; Full time

Job summary

Sam's Club in Santa Fe, NM is seeking an Optical Associate, Non-Certified to join our optical department. The role involves stocking, merchandising, and assisting members with eyewear purchases, measuring pupillary distance, and processing eyewear orders.

Full-time position with shifts that may vary. Pay range is $18.00 - $26.00 per hour and requires excellent member service and accurate POS transactions.

Qualifications

• Educates members on eyewear usage and care.
• Measuring pupillary distance and lens wear for various types.
• Assists with eyewear orders and verifies prescription information.

Responsibilities

• Maintains merchandise presentation by stocking merchandise, setting up, cleaning, and organizing product displays, removing damaged goods, signing and pricing merchandise appropriately, and securing fragile and high-shrink merchandise.
• Receives and stocks merchandise in the Optical area; operates hardware and processes member purchases using the POS system.
• Stores and maintains the Optical area by following procedures, and completes required documentation and logs.
• Completes eyewear and contact lens orders and performs final inspection of eyewear prior to dispensing.
• Educates members on eyewear usage and care and supports contact lens handling and hygiene guidance.

Skills

Eyewear fitting

Customer service

POS operations

Frame adjustments

Prescription verification

Tools

POS system

Job description

Optical Associate, Non-Certified – Sam’s Club

Santa Fe, NM

Optical Associate, Non-Certified – Sam’s Club

Sam's Club #6408 4201 Rodeo Rd
Santa Fe, NM 87507-4837

R-2660041

$18.00 - $26.00/hr*

Full time

Shifts may vary

Position Summary...

What you'll do...

Maintains merchandise presentation by stocking merchandise, setting up, cleaning, and organizing product displays, removing damaged goods, signing and pricing merchandise appropriately, and securing fragile and high-shrink merchandise. Maintains the sales floor in the Optical area in accordance with company policies and procedures by properly handling claims and returns, zoning the area, arranging and organizing merchandise, and identifying shrink and damages. Receives and stocks merchandise in the Optical area. Organizes and maintains the Optical area by following company procedures, utilizing equipment appropriately, merchandising, and completing paperwork, logs, and other required documentation. As needed, receives, audits and maintains hearing aid inventory and processes sales and refunds through the POS system. Operates hardware (for example, cash registers or related equipment), processes member purchases, and assists in payments, returns, refunds, and exchanges using appropriate procedures for different membership and payment types.

Educates members on eyewear usage and care and supports contact lens insertions, removals, and hygiene guidance. Sells Optical products and services by assisting members with purchasing decisions, measuring, adjusting, and repairing frames and lenses, completing eyewear/contact lens orders, and identifying and verifying prescription information. Accurately measures pupillary distance and position of wear for various lens types, including bifocal, trifocal, occupational, and progressive lenses, using manual and digital systems. Performs frame adjustments and repairs and completes final inspection of eyewear prior to dispensing. Troubleshoots member non-adapt issues and communicates with labs and optometrists regarding job status and product updates. Processes optical eyewear and contact lens orders, monitors trial lens inventory, and ensures calibration and cleanliness of optical equipment. Performs final inspection of eyewear, including compound prism verification and troubleshoots non-adapt issues. Communicates with labs and optometrists regarding job status, product updates, and reordering expired lenses. Troubleshoots equipment failure issues and coordinates repairs. As needed and under guidance of the contracted or associate optometrist, completes patient appointments performs pre-testing, and records results. Embraces the utilization of new and existing technology while supporting OD services. Collects payments for doctor/telehealth services.

Processes member visits by