OPS TOLL COLLECTOR - 37970840

My Florida CFO; Florida; On-site; USD 17,000 - 24,000; Part time

Job summary

Florida Department of Environmental Protection (DEP) in White Springs, FL, is seeking a part-time OPS Toll Collector to greet visitors, provide information, and assist with revenue collection. The role requires a rotating schedule, including weekends, holidays, evenings, and early mornings, up to 28 hours per week within the park setting.

This position is designated as a Position of Special Trust with background screening required.

Qualifications

• Experience providing courteous information to the public.
• Ability to fill in short reports.
• Basic computer skills and effective written communication.

Responsibilities

• Greet visitors at park entrance and provide information.
• Explain park rules and directions.
• Collect fees and operate a POS cash register.
• Record and reconcile revenue; complete receipts and reports.
• Maintain workspace and answer phones.
• Cleanliness of indoor ranger station facilities.

Skills

Customer service oriented

Microsoft Office

Communication skills

Public relations

Janitorial duties

Tools

POS system

Job description

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The State Personnel System is an E-Verify employer. For more information click on our E-Verify Website .

Requisition No:884045

Working Title: OPS TOLL COLLECTOR - 37970840

This position is located in White Springs, FL

Position Overview and Responsibilities:

This is an opportunity for a self-motivated, hardworking, team player to fill an OPS Toll Collector position at Stephen Foster Folk Culture Center State Park. This is a part-time position, working up to 28hrs per week and does not include health benefits. This includes working a rotating schedule including weekends, holidays, evenings, and early mornings.

The primary function of this position is to provide excellent customer service as the first point of contact on entering Stephen Foster Folk Culture Center State Park.

Responsible for greeting visitors at the Park entrance and providing information pertaining to the park and park activities. Informing visitors of the park rules and providing directions. Collect fees, operate a point-of-sale cash register; accurately collects, record and reconciles revenue collected.

Maintain an organized workspace, answer phones and operate radio equipment. Complete and reconcile receipts and reports. Cleaning of the inside of the ranger station, including the restroom.

VISITOR SERVICES/VISITOR EDUCATION - Explains facilities and services provided for public use, enjoyment and education; meets visitors, answers questions, provides information and directions. Attempts to resolve visitor complaints while maintaining good public relations.

MAINTENANCE – Maintains cleanliness of grounds, parking areas, facilities and restrooms.

Performs other related duties as required.

Required Knowledge, Skills, and Abilities:

KNOWLEDGE OF:

• Performing cleaning and groundskeeping duties
• Basic computer skills to be able to fill in short reports
• Communicate effectively with internal emails and timesheets

SKILLS IN:

• Computer applications such as Microsoft Office
• Interest in providing top-notch visitor services through the cleanliness and maintenance of facilities
• High-quality visitor contact experiences

ABILITY TO:

• Apply maintenance trades
• Communicate verbally and in writing
• Perform physical labor and janitorial duties
• Deal with visitor inquiries in a tactful, efficient and courteous manner
• Deal with people and maintain good public relations
• Notify the public rules and regulations
• Prepare and keep accurate reports
• Follow verbal and written instructions
• Establish and maintain effective working relationships with others
• Understand and apply directives, policies, laws and regulations

Minimum Qualifications:

• Valid Driver's License
• Work rotating shifts including nights, holidays and weekends

Position of Special Trust Requirement:

This position is designated as a Position of Special Trust in accordance with DEP Directive 422, Positions of Special Trust or Responsibility. Successful completion of background screening will be required for this position.

Pay:

$15/hour

Up to 28hrs a week

Our Organization and Mission:

The Florida Department of Environmental Protection (DEP) is the state’s lead agency for environmental management and stewardship - protecting our air, water and land. The vision of DEP is to advance Florida’s position as a world leader in protecting natural resources while growing the state’s economy. DEP encourages its leaders to constantly innovate and seek efficiencies. We believe in supporting and encouraging you as you take on important and often complex projects while offering you the opportunity to gain valuable experience quickly.

Where You Will Work:

Stephen Foster Folk Culture Center State Park

11016 Lillian Saunders Dr.

White Springs, FL 32096

Situated on the banks of the legendary Suwannee River, this center honors the memory of American composer Stephen Foster, who wrote "Old Folks at Home," the song that made the river famous. The museum features exhibits about Foster’s most famous songs, and his music can be heard emanating from the park’s 97-bell carillon throughout the day. Every Memorial Day weekend, the park hosts the Florida Folk Festival. Other events include concerts, weekend retreats, a regional quilt show, holiday light display and in antiques tractor show.

The Benefits of Working for the State of Florida:

Working for the State of Florida is more than a paycheck. The State’s benefits package for eligible OPS employees includes:

• Participation in state group insurance(must meet eligibility requirements*).
• State of Florida 401(a) FICA Alternative Plan (tax deferred Retirement Savings Plan, for more information, please visit Corebridge Financial ).

*Seasonal and part-time OPS employees (less than 30 hours average per week) refer to the links above for detailed eligibility requirements.

Special Notes:

DEP is committed to successfully recruiting and onboarding talented and skilled individuals into its workforce. We recognize the extensive training, experience, and transferable skills that veterans and individuals with disabilities bring to the workforce. Veterans and individuals with disabilities are encouraged to contact our recruiter for guidance and answers to questions through the following email addresses:

An individual with a disability is qualified if he or she satisfies the skills, experience, and other job-related requirements for a position and can perform the essential functions of the position with or without reasonable accommodation.Candidatesrequiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must contact the DEP Human Resources (HR) Office at [phone]. DEP requests applicants notify HR in advance to allow sufficient time to provide the accommodation.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

For assistance, call the People First Service Center at [phone] Monday - Friday, 8:00 a.m. to 6:00 p.m., Eastern time. Pursuant to Florida Law, 110.211 F. S., the State of Florida is an EEO employer.