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Florida Department of Veterans' Affairs is seeking a Receptionist (temporary OPS) at a skilled nursing facility in Pembroke Pines, FL. Primary duties include greeting visitors, handling inquiries, routing calls, and basic clerical tasks while supporting residents and staff. 20 hours/week with potential benefits eligibility.
Requirements include 1 year of clerical experience or relevant college coursework, and proficiency with Word, Excel, and Outlook. Weekend and holiday availability is required.
The incumbent is responsible for responding to inquiries and obtaining information for the general public, customers, visitors, and other interested parties. Incumbents provide information regarding activities conducted at establishment, location of departments, offices, and employees within organization.
Incumbent greets visitors to the facility in a courteous manner.
Provides limited information to the general public regarding services rendered at the State Veterans’ Nursing Home.
Answers and routes external and in-house calls.
Takes and delivers accurate messages to appropriate staff members in a timely fashion.
Maintains order in the reception area provides magazines and other reading material to visitors as well as residents.
Ensure adequate lighting and comfortable room temperatures are maintained within the reception area.
Ensures at all times Residents Rights as well and Resident confidentially are protected.
Prepare letters, reports, forms and other documents, ensuring that they are accurate and timely.
Delivers medication received via the mail immediately to the respective section.
Assists families and visitors with meal receipts and with the purchasing of meals.
Coordinates mail flow in and out of the office, along with collecting and distributing parcels.
Performs basic bookkeeping; filing; cash handling; and clerical duties.
Able to remain calm in emergencies and capable of using an overhead PA system for announcements.
Performs other routine office duties as instructed by supervisor.
This position is an OPS (Temporary) position
The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.
Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.
The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.
PEMBROKE PINES, FL, US, 33025
Fort Lauderdale
Miami
For assistance, call the People First Service Center at (877) 562-7287 Monday - Friday, 8:00 a.m. to 6:00 p.m., Eastern time. Pursuant to Florida Law, 110.211 F. S., the State of Florida is an EEO employer.