OPS GOVERNMENT OPERATIONS CONSULTANT III - 64916234

Florida; Jacksonville (FL); On-site; USD 28,000 - 34,000; Full time

Job summary

Florida Department of Health in Duval County seeks an OPS GOVERNMENT OPERATIONS CONSULTANT III to support evaluation activities under a CDC grant. The role focuses on data collection, analysis, dashboard creation, and SOP development to strengthen agency performance.

Work involves preparing reports and visualizations to inform leadership, coordinating evaluation tasks, and contributing to quality improvement efforts. In-person in Jacksonville, hours 8am-5pm, telework not available.

Qualifications

• Willing to physically come into the office to perform the duties and responsibilities of the position.
• At least two years of experience conducting program evaluation or data-driven public health research.
• Experience developing data visualizations or dashboards in Power BI, Tableau, or similar platforms.
• Experience preparing technical written reports such as evaluation summaries, progress reports, or data briefs.
• Experience facilitating structured discussions and data-focused presentations.

Responsibilities

• Maintain working knowledge of grant goals, deliverables, and timelines to support evaluation planning and implementation.
• Support departmental capacity needs through data collection, documentation, data organization, and coordination of evaluation tasks.
• Assist with database development and maintenance related to evaluation and performance monitoring needs.
• Conduct data entry, data cleaning, descriptive statistical analysis, and basic qualitative analysis.
• Create draft data visualizations, charts, tables, and dashboards used in reports and stakeholder briefings.
• Develop evaluation tools, protocols, surveys, templates, and SOPs to strengthen consistency across departments.
• Prepare newsletter content and summary write-ups highlighting evaluation findings and QI progress.
• Support process and outcome evaluation activities through documentation collection, verification, and draft summaries.
• Document findings and assist with rapid quality improvement projects.
• Prepare draft reports, briefs, one-pagers, slide decks, and other communication products.
• Attend required meetings, workshops, and training; complete required administrative submissions.

Skills

Data analysis

Data visualization

Excel

SPSS

SharePoint

Teams

Education

Bachelor's degree (preferred)

Tools

Excel

SPSS

SharePoint

Teams

Job description

Requisition No: 884130

Agency: Department of Health

Working Title: OPS GOVERNMENT OPERATIONS CONSULTANT III - 64916234

Pay Plan: Temp

Position Number: 64916234

Salary: $20.00 - $25.00 per hour

Posting Closing Date: 10/01/2026

Open Competitive Job Opportunity

Join Team Duval. At DOH-Duval, we work every day to protect, promote, and improve the health of our community. Join a team that values innovation, collaboration, and public service. Our programs are recognized across Florida for their impact and effectiveness, and we are looking for dedicated professionals who want to make a real difference. If you are passionate about creating healthier communities, your future starts here.

As a member of the Florida Department of Health in Duval County (DOH Duval), the OPS Evaluation Specialist plays a critical role not only in the planning and implementation of DOH‑Duval’s evaluation activities under the CDC’s Strengthen U.S. Public Health Infrastructure, Workforce, and Data Systems (OE22) five-year grant, funded through November 30, 2027.

Under the direction of the Program Manager of the Office of Performance Improvement, the OPS Evaluation Specialist plays a critical role not only in the planning and implementation of DOH‑Duval’s evaluation activities, but also in strengthening departmental capacity across multiple programs. This includes supporting data collection, database development, documentation, analytical activities, dashboard creation, and producing data visualizations that enhance organizational decision‑making. The role also includes developing SOPs and contributing to workforce engagement activities to improve agencywide awareness of evaluation progress and quality improvement activities. This position will perform other miscellaneous job-related duties, as assigned. During emergencies, the Health Department must perform essential duties, and you may be required to work before, during, or beyond normal work hours. Emergency responsibilities may include staffing special needs or Red Cross shelters or performing other assigned duties related to natural or man‑made disasters or threats.

This is a full-time, in-person position with normal business hours being 8am to 5pm, Monday through Friday, excluding state holidays and office closures. Telework is not available. The hourly rate is $25.00.

Responsibilities Include

• Maintain working knowledge of grant goals, deliverables, and timelines to support evaluation planning and implementation.
• Support departmental capacity needs through data collection, documentation, data organization, and coordination of evaluation tasks.
• Assist with database development and maintenance related to evaluation and performance monitoring needs.
• Conduct data entry, data cleaning, descriptive statistical analysis, and basic qualitative analysis.
• Create draft data visualizations, charts, tables, and dashboards used in reports and stakeholder briefings.
• Develop evaluation tools, protocols, surveys, templates, and SOPs to strengthen consistency across departments.
• Prepare newsletter content and summary write-ups highlighting evaluation findings and QI progress.
• Support process and outcome evaluation activities through documentation collection, verification, and draft summaries.
• Document findings and assist with rapid quality improvement projects.
• Prepare draft reports, briefs, one-pagers, slide decks, and other communication products.
• Attend required meetings, workshops, and training; complete required administrative submissions.

Public Health Competency Domain 1: Analytica Assessment Skills

• Collect, analyze, and interpret quantitative and qualitative data for evaluation and departmental capacity building needs.
• Develop tables, graphics, dashboards, and written summaries that support data driven decision making.
• Monitor performance measures to support program and departmental improvement planning.
• Apply quality improvement techniques, including PDCA cycles

Public Health Competency Domain 2: Policy Development & Program Planning Skills

• Support timelines, documentation, and data needs for evaluation plans and foundational planning documents.
• Develop guidance, tools, SOPs, and workflows that strengthen departmental evaluation processes.

Contribute data summaries and visualizations for agency plans such as the Strategic Plan, Workforce Development Plan, CHA, and CHIP.

Public Health Competency Domain 3: Communication skills

• Present findings through reports, presentations, dashboards, and stakeholder briefings.
• Prepare newsletter content highlighting key evaluation updates and successes.
• Facilitate discussions and present data summaries in department and stakeholder meetings.

Public Health Competency Domain 6: Public health sciences skills

• Apply descriptive statistics, qualitative methods, and public health concepts across evaluation activities.
• Incorporate evidence-based practices into evaluation and improvement processes.
• Ensure evaluation documentation follows statewide and national standards.

Public Health Competency Domain 8: Leadership & Systems Thinking Skills

• Recognize how organizational systems and community factors influence evaluation outcomes and departmental needs.
• Support collaboration and contribute to a culture of quality across departments.
• Ensure evaluation tasks align with agency strategic priorities and foundational plans.

Required Knowledge, Skills, And Abilities

• Knowledge of PHAB requirements, domains, standards, and measures.
• Knowledge of rules, regulations, policies, and procedures relevant to evaluation and program activities.
• Knowledge of project leadership principles, including meeting facilitation and organizing team activities.
• Ability to collect, analyze, and interpret community health data, epidemiologic indicators, and organizational performance data.
• Ability to use quality improvement tools (PDCA, process maps, root cause analysis) to support improvement initiatives.
• Ability to use analytical and workflow software such as Excel, SPSS, SharePoint, and Teams.
• Strong verbal and written communication and interpersonal skills, including ability to present complex information clearly.
• Skill in writing, reviewing, and editing documents for leadership.
• Skill in developing and presenting training materials for audiences with varying expertise.
• Skill in planning, organizing, coordinating, and completing work within established deadlines.
• Skill in translating organizational goals into clear strategies, objectives, action plans, and logic models.
• Skill in exercising initiative, fostering collaboration, and supporting teamwork.
• Ability to apply relevant policies, procedures, and standards to ensure compliance and effective program implementation.

Minimum Qualifications

• Willing to physically come into the office to perform the duties & responsibilities of the position
• At least two years of experience conducting program evaluation or data-driven public health research, including qualitative or quantitative analysis
• Experience developing data visualizations or dashboards in tools such as Power BI, Tableau, or similar platforms
• Experience in preparing technical written reports such as evaluation summaries, progress reports, community health assessments, or data briefs for leadership or external stakeholders
• Experience facilitating structured discussions, such as multidisciplinary team meetings, stakeholder roundtables, or data‑focused presentations

Preferred

• At least two years of experience conducting descriptive data analysis, data cleaning, or basic qualitative analysis using tools such as Excel, SPSS, or similar platforms
• At least four years of related professional work experience as described in this job advertisement or a bachelor’s degree in healthcare administration, quality assurance, or a related field from an accredited college or university.

Mission

Florida Department of Health Mission, Vision, and Values:

To protect, promote & improve the health of all people in Florida through integrated state, county & community efforts.

Vision

To be the Healthiest State in the Nation.

Values

I Innovation: We search for creative solutions and manage resources wisely.

C Collaboration: We use teamwork to achieve common goals & solve problems.

A Accountability: We perform with integrity & respect.

R Responsiveness: We achieve our mission by serving our customers & engaging our partners.

E Excellence: We promote quality outcomes through learning & continuous performance improvement.

Where You Will Work

Florida Department of Health in Duval County

921 N. Davis Street, Bldg. A

Jacksonville, Florida 32209

Benefits

Working for the State of Florida is more than a paycheck. As an OPS employee, the benefits below are available:

• State of Florida 401(a) FICA Alternative Plan (mandatory)
• Participation in state group insurance (upon meeting eligibility requirements. Consult with People First and/or the serving HR office)
• Workers’ Compensation (mandatory, if needed)
• Reemployment Assistance (Unemployment Compensation) (mandatory, if needed)
• Deferred Compensation (voluntary)
• Employee Assistance Program (voluntary)
• And more!

For a more complete list of benefits, including monthly costs, visit www.mybenefits.myflorida.com .

Please Be Advised

Your responses to qualifying questions for this position must be verifiable by documentation provided through the electronic application process.

This position requires a security background check and/or drug screening and participation in direct deposit. Any misrepresentations or omissions will disqualify you from employment consideration. Note: You will be required to provide your Social Security Number (SSN) in order to conduct this background check Successful completion of a drug test is a condition of employment for safety-sensitive positions.

Male applicants born on or after October 1, 1962, will not be eligible for hire or promotion unless they are registered with the Selective Services System (SSS) before their 26th birthday, or have a Letter of Registration Exemption from the SSS. For more information, please visit the SSS website: http://www.sss.gov

If you are a retiree of the Florida Retirement System (FRS), please check with the FRS on how your current benefits will be affected if you are re-employed with the State of Florida. Your current retirement benefits may be canceled, suspended or deemed ineligible depending on the date of your retirement.

The successful candidate will be required to complete the Form I-9 and that information will be verified using the E-Verify system. E-Verify is operated by the Department of Homeland Security in partnership with the Social Security Administration to verify employment eligibility.

Incumbents may be required to perform emergency duty before, during, and/or beyond normal work hours or days.

All Florida Department of Health positions require the incumbent to be able to learn and communicate effectively, orally and in writing, in English. Applicants who do not meet this requirement will not be considered.

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer and does not tolerate discrimination or violence in the workplace.

Applicants requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-877-562-7287). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

Florida has the third largest population of veterans in the nation with more than 1.5 million service men and women. The Florida Department of Health (department) is committed to serving members of the United States Armed Forces, veterans and their families by encouraging them to apply for vacancies that fit their area of knowledge and/or expertise. Through the Department's VALOR program, which expedites licensing for military veterans, the Department also waives initial licensing and application fees for military veterans who apply for a health care professional license within 60 months of an honorable discharge. These initiatives help ensure that the transition from military service into the workforce is as smooth as possible and reflects our appreciation for the dedication devoted to protecting our country.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.