Ops Excellence Supervisor

United Parcel Service Sweden Aktiebolag; Georgia; On-site; USD 58,000 - 75,000; Full time

Job summary

UPS in Georgia seeks a Quality Assurance Supervisor for aerospace warehouse operations, responsible for improving quality metrics, training, and process alignment with business objectives.

You will supervise inspectors, conduct audits, analyze data, and support MBR/QBR cycles, with flexible shifts and travel as needed. A Bachelor's degree and strong QMS background are required.

Qualifications

• Bachelor's degree in Engineering or related field preferred.
• Strong MS Office skills (Word, PowerPoint, Excel).
• Willing to work flexible shifts, including weekends.
• Ability to travel as needed.
• Experience supervising employees.
• Experience in quality inspections and a quality mindset.
• Excellent written and verbal communication.
• Solid background in Quality Management Systems (QMS).

Responsibilities

• Gathers quality data and analyzes to develop work measurement methods.
• Conducts audits to identify non-compliance and develops action plans.
• Records non-compliance and coordinates with operations to fix issues.
• Verifies implemented changes and maintains documentation.
• Manages a group of inspectors to meet daily/weekly tasks.
• Supports Monthly and Quarterly Business Reviews (MBR/QBR).
• Thrives in high-paced environments with strict quality expectations.

Skills

MS Office

Communication

Leadership

Travel

Education

Bachelor's degree in Engineering

Bachelor's degree in Mathematics/CS

Tools

QMS

Job description

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Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow-people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level.

Job Description

This position supports the aerospace warehouse operations to ensure it meets and exceeds customer service and quality objectives. Employee assists with the inspector's development and maintains and assesses quality metrics alignment with the companies and business objectives. This position supports the implementation of training activities and provides operational support. Employee is responsible for quality performance metrics and ensuring service processes and procedures align with business objectives, including gathering quality performance trend data and determining improvement areas where appropriate. This position develops monthly performance goals. Employee tracks and evaluates service objectives. This position may supervise and train others.

Responsibilities

• Gathers necessary quality data and assists with data analysis to develop work measurement methodologies.
• Conducts audits as needed to identify areas or processes that are out of compliance.
• Identifies and records non-compliance exceptions, reviews records and works with operations management to develop action plans that address all non-compliance exceptions.
• Verifies implemented changes.
• Develops reports and maintains reference documents.
• Managing a group of inspectors to achieve daily and weekly tasks.
• Support Monthly Business Reviews (MBR) and Quarterly Business Reviews (QBR)
• Able to work in high paced environments with high quality expectations

Qualifications

• Bachelor's Degree or International equivalent
• Bachelor's Degree or International equivalent in Engineering, Mathematics, Computer Science, or a related field - Preferred
• Strong skills with Microsoft Office Applications: Word, PowerPoint, and Excel
• Willing to work flexible shifts hours and possibly weekends
• Ability to travel
• Must have experience supervising employees
• Experience in quality inspections and quality mindset is preferred
• Great written and verbal communication
• Strong Quality Management System (QMS) background

Additional Information

Last Day to Apply: October 18, 2026 at 11:59 PM EST

Grade: 202

Employee Type

Permanent

UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.

Other Criteria

UPS is an equal opportunity employer. UPS does not discriminate on the basis of race/color/religion/sex/national origin/veteran/disability/age/sexual orientation/gender identity or any other characteristic protected by law.

Basic Qualifications

Must be a U.S. Citizen or National of the U.S., an alien lawfully admitted for permanent residence, or an alien authorized to work in the U.S. for this employer.