Ops Coordinator/EE

Federal Express Corporation; Lynchburg (VA); On-site; USD 32,000 - 47,000; Full time

Benefits offered by this job

Health insurance

Vision insurance

Dental insurance

Retirement plan

Tuition reimbursement

Job summary

FedEx Corporation in Lynchburg, VA is seeking an Ops Coordinator to coordinate service area operations, lead a team of employees and drive safety and efficiency across pickups, deliveries and related activities.

The role requires strong leadership, training skills and knowledge of DOT/FMCSA regulations with hands-on experience in a FedEx environment. The position involves administrative duties and frequent collaboration with management.

Qualifications

• High school diploma or GED required; Bachelor’s degree in Business, Logistics or related area preferred.
• Experience in pickup and delivery operations, administrative support, training, or customer service.
• Ability to read and speak English sufficiently to understand traffic signs and respond to inquiries per FMCSA guidance.
• Knowledge of transportation regulations (DOT/FMCSA) and safety compliance.

Responsibilities

• Coordinate operations within the service area and lead staff.
• Provide training, coaching and mentoring to new and current employees.
• Perform administrative functions as required with management approval.
• Ensure compliance with regulations and safety requirements.

Skills

Leadership

Coaching and training

Customer service

Regulatory compliance

English proficiency

Education

High school diploma or GED

Bachelor’s degree in Business/Logistics or related area (preferred)

Tools

FedEx computer system

Microsoft Office

Web-based applications

Job description

Coordinates operations within the service area including performance of the check ride function, direct work activities and lead employees, provide training, coaching and mentoring to new and current employees. Perform associated administrative functions as required or directed, subject to approval of management. Performs other duties as assigned.

Minimum Education

High school diploma or GED required; Bachelor’s degree in Business, Logistics or a related area preferred.

Minimum Experience

Six months pick-up and delivery operations, administrative support, training, or customer service experience required. Ability to read and speak the English language sufficiently to understand traffic signs, communicate with traffic safety officials and to respond to official inquiries and directions in accordance with FMCSA enforcement guidance.

Knowledge, Skills and Abilities

Customer service skills necessary to respond to requests and issues effectively and professionally. Ability to work in a fast-paced team environment with changing tasks and priorities. High level of accuracy and attention to detail. Leadership ability to direct and engage employees in the operation. Coaching and training skills necessary to teach courier methods and driving safety. Software skills, including use of FedEx computer system, Microsoft Office software and web-based applications. Knowledge of concepts, practices, procedures, methods and transportation regulations used in Pickup and Delivery (P&D) and Linehaul field operations, including Department of Transportation (DOT) regulations. Must meet qualifications as outlined in section 391 of the Federal Motor Carrier safety regulations. Requires medical exam in accordance with FMCSA or FAA regulations. Non-covered safety-sensitive position. Medical exam required. Ability to work in a constant state of alertness and in a safe manner.

Note: Job duties and KSAs were modified to meet the expected requirements for the Ops Coordinator in the Employee model location resulting from Network 2.0 transitions.

Preferred Qualifications

Pay Transparency: This compensation range is provided as a reasonable estimate of the current starting salary range for this role across all potential locations. If this opportunity includes multiple job levels, the range is a reasonable estimate of the current starting salary for the lowest level to the current starting salary of the highest level. Actual starting pay would be determined by experience relative to the job, market level, pay at the location for this job and other job-related factors permitted by law. An employee may be eligible for additional pay, premiums, or bonus potential. The Company oAers eligible employees health, vision and dental insurance, retirement, and tuition reimbursement

Pay: 23.52 - 33.84 USD Hourly

Additional Details: The desired location for this position would be [City/State]. Employees will be required to work at the FedEx location five days a week.

Pay Transparency

The compensation listed reflects the pay range or rate of pay reasonably expected for this posted position at the posted location or locations. If this opportunity includes multiple job levels, the pay information represents the ranges for each level in that job family. Actual pay is determined by several job-related factors permitted by law and relevant to the position, including, but not limited to, experience relative to the job, tenure, market level, pay at the location for this job, performance, schedule, and work assignment. In California, the compensation listed reflects the range or rate of pay reasonably expected for this posted position upon hire. In New Jersey, any compensable Security and Walk time will be paid to non-exempt/hourly employees at the state minimum wage.

Federal Express Corporation is an Equal Opportunity Employer including, Vets/Disability.

Reasonable accommodations are available for qualified individuals with disabilities throughout the application process. Applicants who require reasonable accommodations in the application or hiring process should contact [e-mail].

Applicants have rights under Federal Employment Laws:

• Know Your Rights
• Pay Transparency
• Family and Medical Leave Act (FMLA)
• Employee Polygraph Protection Act

E-Verify Program Participant: Federal Express Corporation participates in the Department of Homeland Security U.S. Citizenship and Immigration Services’ E-Verify program (For U.S. applicants and employees only). Please click below to learn more about the E-Verify program:

• E-Verify Notice (bilingual)
• Right to Work Notice (English) / (Spanish)